Herndon Chevrolet in Lexington including address, phone, dealer reviews, directions, a map, inventory and more

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5617 Sunset Blvd
Lexington, SC 29072

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Sales: 803-399-7784

Used Cars: 803-399-7785

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Herndon Chevrolet

Overall Rating:

3.5 (out of 5)

60% recommend this dealer

138 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

STAY AWAY!!!

Reviewed by JustTryinToLiveInPeace from Charlotte NCSeptember 04, 2021

This was the worst experience I’ve ever had at any dealership in the last 25 years. I found a Tahoe they had listed for sale on Autotrader, made contact with the sales department, got pre-approved for financing through their website and scheduled an appointment to make the purchase (I live over 2 hours from the dealership). I dropped every, left work and headed that direction. All was going well until…. I make the journey to Herndon, message them that I’m on the way, they respond (perfect we’ll see you soon). I sent them my ETA from from GPS, I arrive on schedule for my appointment. I walk in, sit down and start filling out paperwork only to find out that someone showed up 10 minutes before I arrived and they already started paperwork with them as well. THEY SOLD THE TRUCK TO SOMEONE ELSE AFTER I TOLD THEM SPECIFICALLY, I WILL TAKE IT (SOLD)!!! This is one shady group!!! Do not trust them, do not spend one penny with these people!!! How do you run a business this way?!?! How do you tell someone to come from over 2 hours away to finish the deal, only to jerk it out from underneath them when they walk in the door. Do yourself a favor and never go there! Don’t make the same mistake I did. What a waste of time!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Herndon Chevrolet Team

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

This was the worst experience I’ve ever had at any...

Reviewed by JustTryinToLiveInPeaceSeptember 03, 2021

This was the worst experience I’ve ever had at any dealership in the last 25 years. I found a Tahoe they had listed for sale on Autotrader, made contact with the sales department, got pre-approved for financing through their website and scheduled an appointment to make the purchase (I live over 2 hours from the dealership). I dropped every, left work and headed that direction. All was going well until…. I make the journey to Herndon, message them that I’m on the way, they respond (perfect we’ll see you soon). I sent them my ETA from from GPS, I arrive on schedule for my appointment. I walk in, sit down and start filling out paperwork only to find out that someone showed up 10 minutes before I arrived and they already started paperwork with them as well. THEY SOLD THE TRUCK TO SOMEONE ELSE AFTER I TOLD THEM SPECIFICALLY, I WILL TAKE IT (SOLD)!!! This is one shady group!!! Do not trust them, do not spend one penny with these people!!! How do you run a business this way?!?! How do you tell someone to come from over 2 hours away to finish the deal, only to jerk it out from underneath them when they walk in the door. Do yourself a favor and never go there! Don’t make the same mistake I did. What a waste of time!!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Purchased a car a week or so ago, Sales Guy was pleasant...

Reviewed by CcrimSeptember 03, 2021

Purchased a car a week or so ago, Sales Guy was pleasant enough, got to an agreement rather quickly. All was good. Finance guy unexpectedly threw in a 3-4 grand error. Luckily I caught it. How I know he knew, he did not have to go verify what I told him. Careful with this guy. Once purchased, the very same day I brought to their attention of several things. Ironically they acted like they were doing me a favor of "Looking at it" This is a BMW, the rear camera was not working, the glove box fell into the floorboard, and one of the parking assist sensors is faulty. So that word "Certified" on the webpage means nothing. Needless to say, will not be going back to buy anything else. Check the car over with a fine toothed comb.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Herndon Chevrolet

Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and used vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.

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