Parks Buick GMC in Greenville including address, phone, dealer reviews, directions, a map, inventory and more

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2640 Laurens Rd.
Greenville, SC 29607

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 4:00pm
Tue 8:00am – 4:00pm
Wed 8:00am – 4:00pm
Thu 8:00am – 4:00pm
Fri 8:00am – 4:00pm
Sat Closed

Reviews of Parks Buick GMC

Overall Rating:

2.1 (out of 5)

27% recommend this dealer

11 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Crooks!! They just want.your money

Reviewed by Very Dissatisfied Customer from Greenville, SCMay 30, 2022

The only thing I received good was my sales guy when I purchased my vehicle Sept 2019. After that, everything else has been downhill. 1st, I had to take the car back to get it washed. They only rinsed it off. I took it back and got it washed again then THEY had an attitude with me about it. WHY?? 2nd, I referred a friend and never received the refferal money. Even after she spoke with a manager as well as me speaking with a manager. Never heard back 3rd, I had an issue with the radiator fan, which they tryed to charge me over $500 to repair only for me to find out its covered under warranty and I had to prove that to them! Shouldn't THEY know the warranties THEY provide on their cars?! 4th, my hood is fading and I am told they cant do anything about it. 5th, now I am having issues with my back break lights and I am told they will be $350 each only to now find a recall number for it. I will NEVER buy from this place again and do not recommend them to anyone. They are crooks!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

one word: dishonest

Reviewed by David Dannelly from Greenville, SCDecember 10, 2021

Dishonest. I purchased a brand new truck last year that included service like all new vehicles. Brought it in for my first oil change and I was charged $117. Asked about the charge and still had to pay. Took it in for the second oil changed, complained, a manager checked and all of the sudden I have services included. No explanation. The truck wont start when it's cold. They couldn't fix it, or even tell me why. Still no solution and I have a truck that may or may not start tomorrow. Highly recommend looking some where else. I'm sure they're good sometimes, but their goal isn't to be good every time. First review I've posted, but worth it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Terrible Experience, Truth is a great deal hing

Reviewed by Cruise351 from Greenville S.CNovember 13, 2021

Terrible Salesman Es Shockley was rude pushy, not helpful or truthful.He said if I didn’t buy the car”someone would and when I saw paint peeling and paint lines when finally in the sunlight, He said well you bought a car as if He could care less about the condition of the car. You he trunk emblems are coming off and paint is peeling around them where they were taped and painted around. The car was taken in by them as a trade and they surely knew of the problems. The manager’s first statement was we don’t sell cars to take them back! I put a lot of trust in The salesman’s word about. The car and clearly should not have. The SC “ Dealers Act” covers misrepresentation and if found guilty requires the dealer to pay two to three times the monitary value of the problem plus court costs and attorney fees. So, here we go. Only had the car a day. Trust anything these guys say at your own risk. They basically just take the money and turn their back on the customer, in any experience! I will give them one more chanc to do right as is required in the Dealer Act law in S C.They were great when they were Sitton Buick GMC . Now they seem pretty crooked to me.:(

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Parks Buick GMC

WELCOME TO PARKS BUICK GMC IN GREENVILLE SC
If you call Greenville home come do business with your neighborhood Buick and GMC dealer: Parks Buick GMC! Our Buick and GMC dealership in Greenville SC is a family-owned and -operated dealership and a proud part of the Parks Automotive Group which has served Upstate drivers since 1967. Our Buick sales and GMC service personnel offer the friendly and fair service you want coupled with the competitive GM offers and incentives you need. Our hometown feel and big-city selection can't be found anywhere else on the Motor Mile so hurry into Parks Buick GMC to enjoy a fun car-buying experience!

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