Kevin Whitaker Chevrolet

Scheduled a 7:30 AM appointment to have remote start programmed on my 2023 Colorado. When the appointment was made, I was never told this would be a drop-off or that the truck would be kept multiple days. I was simply told to be here at 7:30 AM. I rearranged my schedule, showed up on time, and only then was asked if I had a ride — followed by being told it would be two days before they could even get to it. Had this been explained upfront, I would have planned accordingly or scheduled a different time. What made this worse was the complete lack of concern from the service department once the issue was raised. No accountability, no attempt to fix the situation — just indifference. This wasn’t a repair problem. It was misleading scheduling, poor communication, and zero respect for customer time.

We are more than pleased with the way we were treated at Whitaker Chevrolet. Noah and Sarah listened to our needs and fulfilled them completely. Five stars isn't enough for these guys. Gary, the finance guy, made all the paperwork a very pleasant experience. We are still learning about all the new things on our new Tahoe

From the moment I walked into Whitaker Chevrolet it felt different than any other dealership I had been in. Every person I encountered was professional, attentive and friendly. The salesperson I was there to meet was Brad and he worked with me every step of the way. The process lasted around a week as he worked to find the perfect car and price for my budget. I ended up with a 2025 Chev Tahoe Premier and it’s perfect. This experience extended into the finance office with Mr. Baker. He did not use any of the heavy sales tactics I’ve seen in other places - instead, he was informative and respectful. Bottom line: The culture at Whitaker is different and I would highly recommend anyone to go there.