Chevrolet
New Car Dealership in East Providence, RI
Overall Rating
4.2/5
Read dealer reviews
Paul Masse Chevrolet is the go-to dealer for anyone who wants a new Chevrolet in East Providence, RI. Paul Masse Chevrolet has a great selection of Impala and Corvette models as well as competitive pricing.
Print out this handy contact guide page for useful info on Paul Masse Chevrolet’s address, reviews, hours, directions and a map – and check out our links for the details on rebates and incentives, trade-in values and more.
If you're looking for service for your new Chevrolet, Paul Masse Chevrolet's trained mechanics can help keep your new car running like new. So give them a call!
Paul Masse Chevrolet Reviews
Overall Rating
4.2/5
23 out of 28 people recommended this dealer
Overall Facilities:
4.4/5
Thanks but no thanks
Reviewed by Sam
in RI
May 15, 2020
Where do I even begin? A friend of mine referred me after he got a lease. I found my vehicle and decided to lease as it was what I could afford and had every intention of purchasing at the end of my lease. During the time of my lease, the backup camera on my truck went infrared on the screen. Brought it in- the "certified mechanic" at PMC stated they couldn't find anything wrong... ok..... still having an issue and now reaching my allowed mileage and I bring it in..... again the mechanics believe it needed some lubricant... ok??? then not shortly after and over my mileage I call AGAIN and now they decided to "fix" the issue..... because of the ongoing issue they didn't charge me BUT the "fix" lasted a few months and once again I have an issue.... ALSO: BEFORE the pandemic I had received NUMEROUS emails and postcards and phone calls to come in to discuss the buyout-which I kindly asked to stop and I'd be in to talk in the spring...... the harassment didn't stop. So one Saturday I stopped in.. My salesman, Dave Wellington, SR was busy so I sat with another salesman, Aaron.... WOW! What a beauty. Had to repeat myself several times, clearly what he had to say was far more important... and that cellphone text could have waited.. when you're with a customer put the phone away!!!!!!!! So, anyways .... His bottom line number DID NOT match my bottom line number that I signed on the bottom line on my lease.. and there were hidden fees and my buying payments would have been astronomical.. and if only I had taken a picture of the smirk on this guys face.... WOW... well he may have had a laugh BUT- I've taken my lease to ANOTHER dealership, who had NO hidden fees and was happy to help a new customer.... also My friend who got his lease shortly before I got mine, he's taking his vehicle to the new dealership too..... in the end I have the bigger smile. You have lost TWO customers and everyone else we are affiliated with. A happy customer tells one person, and unhappy customer tells 10. Good luck!
Great Service during trying times
Reviewed by Samuel Rachiele III
in Coventry, RI
April 18, 2020
Made it easy to get a newer model in these trying times, came right to the house with the paperwork already to go, took about 20 minutes, including the time to show us the features of the new car.
Efficient and knowledgable
Reviewed by TAS
in Wakefield RI
August 05, 2016
Dawn was pleasant and efficient and new her stuff and understood what I was looking for, a wonderful salesperson. Kenny and Sean helped with my initial and followup questions and all entertained my 3 year old. JP was professional and polite in the financial dealings.
