Gray Chevrolet in Stroudsburg including address, phone, dealer reviews, directions, a map, inventory and more

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1245 N. 9th St.
Stroudsburg, PA 18360

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Sales: 570-664-6073

Used Cars: 570-664-6079

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Gray Chevrolet

Overall Rating:

4.3 (out of 5)

85% recommend this dealer

124 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.5 (out of 5)

Beware Brother and sisters. Gray is bad

Reviewed by Chris Roberts from EAST STROUDSBURGAugust 13, 2021

My wife and I brought our 2016 Chevy Malibu to Gray to get it serviced and look into a noise in the right front. After having the car for a week they told us it needed a strut mount to which we said do it. We picked up our car a few days later and to our disappointment the noise was still there. We brought he car back and told them this after listening to it and verifying the noise was in fact there. They proceeded to tell us it needed to be lubed. After picking up the car again we drove it and within a day the noise we originally complained about returned again. This time they told us that it would wear in. So we took the car and dealt with it. Then Covid happened and we could not bring the car back to get it looked as it never wore in as they said it would. We then decided that Gray was not the place to have of our cars serviced as we lost all confidence in them. Recently we brought the car to a shop to get serviced after the service the mechanic advised us that the right front spring was broken and had been for some time. How ironic that the spring on the same side that was making the noise had a broken spring and more than likely was not the strut mount. I am an aircraft mechanic by trade I know how things work and I have worked in automotive shops. So that being said I also know the game. Gray plays that game and should be ashamed to have guys like Ray working for them. He is not an honest person and a big reason why we will never get anything serviced at Gray or purchase anything from Gray. Anyone who reads this review this is my warning to you beware of Gray if you choose to go there. If you get burned that's on you I warned you

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Chris, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jason B., jason@nobodysellsforless.com

Overall Facilities 3

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Do Not buy from them ,horrible service dept

Reviewed by Kathy Geltmacher from Mount PoconoNovember 28, 2020

service dept screwed up and instead of them giving me the lousy $40 that they owed me the General Manager just kept ignoring phone calls after he said he would cut a check. 3 weeks later and still waiting ,I dont think he ever works cause everytime I call ,,,,not there

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

yearly inspection

Reviewed by Daniels, Nella from stroudsburg, paNovember 18, 2020

I forgot to get my car inspected last month, when I realized it, they got me in right away. I am always very impressed with the service there. Thank you!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jason B., jason@nobodysellsforless.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Gray Chevrolet

At Gray Chevrolet we are your quality full service Stroudsburg Chevrolet dealer. We are proud to also serve the Scranton and Wilkes-Barre PA Chevrolet market. Gray Chevrolet offers a large inventory of new Chevrolet cars as well as used Chevrolet and cars trucks and SUVs.

For your convenience Gray Chevrolet Service & Parts department is located onsite to aid in the maintenance of your vehicle. Local shuttle service is available in addition to full service hours on Saturdays.

Test-drive one of our quality Stroudsburg Chevrolet new or used cars trucks or SUVs today!

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