Troy-Alan Chevrolet in Slippery Rock including address, phone, dealer reviews, directions, a map, inventory and more

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217 Grove City Road
Slippery Rock, PA 16057

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Sales: 724-794-2240

Reviews of Troy-Alan Chevrolet

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

15 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible service time

Reviewed by WB from PaAugust 16, 2021

Schedule an appointment for oil change and inspection. I was told to drop the vehicle off between 8 and 9. I get there I'm told you appointment isn't until 11 am. Tired of waiting called at 3:15 pm and truck still wasn't done. I was told that it was dropped off for an all day appointment. This is NOT what I was told when I made the appointment. Service had no empathy and tried to put the blame on me.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Partial service didn’t feel Troy Alan was the wise

Reviewed by George jay from Montauk DelewareDecember 31, 2020

Full of advice on Troy alan sales and very friendly and well spoken I was just looking for advise and availability overall difficult writing a review But that’s just my advise thanks

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 2

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

SELF/OWNER OF VEHICLE IN SERVICE

Reviewed by Jean A Bowser from BUTLER,PAMay 08, 2020

THANK YOU AGAIN for such great service , always kind and helpful!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Troy-Alan Chevrolet Buick GMC Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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