R & R Auto Group in Schuylkill Haven including address, phone, dealer reviews, directions, a map, inventory and more

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388 PA-61
Schuylkill Haven, PA 17972

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Sales: 570-593-4081

Used Cars: 570-593-4083

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 4:30pm
Sat 8:00am – 12:00pm

Reviews of R & R Auto Group

Overall Rating:

4.5 (out of 5)

90% recommend this dealer

94 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Totally surprised by not trying to make a deal

Reviewed by Adam from DeMay 12, 2021

I was just very surprised they didn’t even try to make a deal After ask for $1000 discount they actually came with higher price I just think that was funny

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

review rebuttal

Reviewed by Not Rinaldi Ever from Nunabusiness, PaApril 22, 2021

So the guy was not happy with my review, called me and was upset that I said the truth, they then go on and type a rebuttal many weeks later stating that I was lying, well I have my receipts for the service done, and no it was not what they said it was, lol. This place is a joke.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

You are more than entitled to your opinion, lets's Agree to disagree. I will stand by our 54 years selling and servicing customer's vehicles in the same community, and the hundreds of 4 and 5 star reviews from others as proof we are honest and reputable. Thanks

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.3 (out of 5)

Do not trust

Reviewed by Doreen Blum from Pottsville paApril 13, 2021

Agreed to buy a car. Took my credit application then sold it to a walk in a hour after I sent all the info. Do not trust!! They don’t care if you already had a agreement. I WILL NEVER EVER SHOP THERE AGAIN!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Doreen I appreciate your position, but the fact is you are only telling part of this story. Yes you contacted us about a car. We responded in a timely and courteous manner, answered all of your questions, and offered a demonstration of features/drive (nothing unusual here, this is what we are supposed to do). The day you stopped by for a demonstration, you were asked if you are ready to purchase - you were not. Perfectly within your right to think about it, but while doing so, we had a husband and wife drive into the dealership, state they had seen the car on Sunday while browsing our inventory, took a test drive, and asked us to offer them a price quote. We did, they agreed, and they purchased the vehicle at that time. We did nothing wrong, and followed the process any business would/should given the same circumstances. I resent being referred to as dishonest. We have been operating this business for 22 years, and have MANY repeat customers over this time. I am sorry you are disappointed, that was no our intention - in fact I immediately offered you a nearly identical car (same year/make/model/color) with LESS mileage for the SAME price discussed on the original car, one which was just traded in to one of our affiliated locations. I Texted you pictures of this vehicle with a commitment to prompt, professional door-to-door service, and received no response other than you and your son attempting to smear us online. I understand being disappointed, but it is not reasonable to expect us to turn away someone willing to make an immediate purchase while you were still considering it. The timing is unfortunate but we did offer a replacement ASAP. As we both know, I have reached out to you several times with no response, but I am happy to discuss further if you wish. Please call me direct at 570-728-3189.

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About R & R Auto Group

R & R Auto Group - Your trusted Pennsylvania Chevrolet-Cadillac Dealer located in Schuylkill Haven PA. We guarantee a buying experience you'll want to tell your family and friends about! We proudly sell and service New Chevrolet and Cadillac vehicles while also offering a large selection of competitively priced pre-owned vehicles both import and domestic. Our family owned dealership is easily accessible from several major highways. If you are flying in from out of state we will gladly coordinate airport pickup and bring you directly to our state of the art facility. Nationwide shipping available. Thank you for your interest!

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