DEL Chevrolet in Paoli including address, phone, dealer reviews, directions, a map, inventory and more

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1644 Lancaster Ave
Paoli, PA 19301

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Sales: 484-328-4808

Used Cars: 484-328-4655

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of DEL Chevrolet

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

390 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I took my care for repairs. As far as I know now, the...

Reviewed by SKANTRONovember 03, 2021

I took my care for repairs. As far as I know now, the repairs were done right.I gave them a discount coupon. I reminded them of the coupon and was told it would be applied. It wasn't. I got an email asking me to rate them. I pointed out the coupon issue. They emailed me back to contact them to resolve. They know who I am, why put it again on me? But I did contact them on their web chat. Still no response. That is bad customer service period.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your recent experience at Del Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Erin Bauer - e_bauer@delautogroup.com

Overall Experience 2

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Spent $28000.00 for a used 2017 santa fe sport love the...

Reviewed by john cSeptember 30, 2021

Spent $28000.00 for a used 2017 santa fe sport love the car, but its been a month now and not one call see how my experience was from sales man he wasn't even there when i picked it up .I knew this but come on well it sucks once i paid and drove off that was the end of the sale i would never send anyone there. these car stealerships are taking advantage of the market right now .I cant wait till things turn around people will remember how they where treated.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Erin Bauer - e_bauer@delautogroup.com

Overall Experience 2

Customer Service 2

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.5 (out of 5)

Worst dealership ever, never met such rude dealership...

Reviewed by DavidZApril 28, 2021

Worst dealership ever, never met such rude dealership manager. We were told that we can use their charging station when they tried to sell their EV to us, and that's one of the main reasons we purchased the car as we live close by. After a few weeks, when we were charging at their station, they started to unplug the charger and the dealership manager told us that our car will be towed if we leave it charging. Also, they have intended to occupy the charging station with their new EVs so that no one could actually use it. A total fraud. Also, no registration after two months of purchase.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Erin Bauer - e_bauer@delautogroup.com

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About DEL Chevrolet

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!
If you don't see what you are looking for click on CarFinder fill out the form and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff click on Directions for interactive driving directions and other contact information. We look forward to serving you!

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