John Sauder Chevrolet in New Holland including address, phone, dealer reviews, directions, a map, inventory and more

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875 W. Main Street
New Holland, PA 17557

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of John Sauder Chevrolet

Overall Rating:

3.4 (out of 5)

61% recommend this dealer

23 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sold me a reconstructed vehicle

Reviewed by jerry from New Holland, PAApril 10, 2021

We purchased a 2013 Chevy Malibu. There was no mention that it was reconstructed. When it was due for inspection our mechanic told us it was a reconstructed vehicle and checking the title it was confirmed to be a R title. I called and talked to John Suader explaining the issue and he had said they go by the auto reports on the car and it didn't show any accidents. I was hoping he'd do the right thing and offer some sort of refund, service guarantee if there were issues but all he'd offer is to "work with us". I pressed him on what that "work with us" meant he said if it would run a few thousand he couldn't cover it. No offer to take it back. We weren't shown a title when we purchased so ask to see it or you may be in for an unpleasant surprise.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Free inspection.

Reviewed by Don Schaeffer from Denver,Pa.June 09, 2020

I purchased a new car last year and was told I would receive a free inspection on this car ,when I went for the inspection I was told they no longer are giving free inspection I an very disappointed and will never buy another car here.you don't promise some thing and don't deliver . Don Schaeffer Denver,Pa.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Business owner

Reviewed by Eli Zimmerman from East EarlSeptember 10, 2018

So... i stopped by early summer and told them I'm interested in the new 2019 trucks. After speaking with sales person he told me he will call me when they know when the will have one on the lot, but should see them early August. 2nd week August came snd no phone call. Stopped by again, was told they will let me know but probably will be Early September till they will be on there lot. Last week i happened to drive by and saw they have one out along the road... and still no call! I went up the road, turned around and took a look, after 5 minutes or so after no one came out i decided to drive around to the other side of the office and look at the 2018 trucks. After making a loop i discovered i drove over a bolt and punctured my tire... one of the service guys heard it and came out to flag me down, told me i better get it inside asap with tire loosing air rapidly. After explaining to the grouchy service guy at the front desk what happened they took my truck and fixed my tire. When Mr no personality front desk guy told me my truck is ready, i was stunned.... i was bring charged to remove a bolt from my tire that i was told was a bolt from a vehicle. Well.... i am still going to buy a new 2019 truck, it just won't be from Sauders!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About John Sauder Chevrolet

Thank you for stopping by John Sauder Chevrolet in New Holland. We are family owned & operated since 1924 and we strive to give you the lowest price and best selection of new and used Chevrolets here in Lancaster County. We also have a great selection of Certified Pre-Owned vehicles here at John Sauder along with used cars trucks and SUVs at a great price. You even get a free oil change and free tank of gas with your new purchase.

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