1505 Quentin Rd
Lebanon, PA 17042

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Sales: 833-867-1265

Used Cars: 855-618-1630

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 2:00pm

Reviews of Frederick Chevrolet

Overall Rating:

3.8 (out of 5)

93% recommend this dealer

339 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

0 stars if I could.

Reviewed by Brandon W from Harrisburg, PASeptember 22, 2025

0 stars if I could. I sent Amy Troutman referrals and never received the $400 owed to me. It has been over a month and nothing. I called the dealership and the Sales Manager brushed me off, saying it was “a personal matter” between me and Amy. Wrong. It is the dealership’s referral program which means it is supposed to come from them, not an individual salesperson. Instead of handling it, he got smart with me and claimed he was “too busy.” Too busy to deal with a customer being cheated? That says it all. If they cannot even honor their own referral program, how can you trust them with something as big as buying a car? Do not go to Frederick Chevrolet unless you want to get played. So then the owner responds to me after sending them a message and says “ So the owner replied and said “Hello, There are no referral programs at Frederick Chevrolet nor is there any payment programs posted at the dealership or on the website. If there was an agreement for referrals between you and a sales person that is between those parties and no affiliation with the dealership.” I did three referrals for Amy Troutman back in June and received a $600 check from the dealership itself. The referral money was never supposed to come from the salesperson. Now the owner claims there are no referral programs and no payments posted anywhere. That is blatantly false. They are trying to gaslight and dodge paying what they owe. The manager and owner both showed they do not honor commitments and will lie to avoid accountability. Do not waste your time or money here!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

3.0 (out of 5)

Treat you as if there doing you the favor would not work

Reviewed by Nick Bortugno from NYAugust 10, 2025

Treat you as if there doing you the favor would not work out a deal to help me with my budget only saying they have the cheapest price around was buying car cash. So I took my money to another dealer and spent 5 thousand more and bought a 2026 there finance manager was rude and would not come even close to help me make the deal and I was only asking for maybe five to $1000 off the manager sounding like he was 17 so no I do not recommend this dealership unless maybe going in person would help but online buying I wouldn’t even give it one star

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

2.0 (out of 5)

The service was very rude and I left him know.

Reviewed by Susan K Putt from Myerstown , PaJanuary 27, 2025

The service was very rude and I left him know. I never got a sticker on the windshield when the next oil change is due.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

About Frederick Chevrolet

As a veteran-owned dealership, "Still Serving" is more than just a motto—it's our promise to you. Frederick Chevrolet is dedicated to providing an honest, transparent, and hassle-free car-buying experience. We're just a short trip for our neighbors in Harrisburg, Lititz, and Lancaster. Visit us at 1505 Quentin Road in Lebanon, PA, and let us show you the difference our commitment to service makes.

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