McQuillen Chevrolet GMC

Fantastic customer service very hard working employees Prep shop does an amazing job Car Salesman are great and fantastic People and business people

Easy to deal with. Fast follow up, answered all my questions and came in for a test drive. Salespeople were nice and professional. No issues whatsoever.

Warranty fraud? Purchased a warranty for paint and dent, was never told a coating was to be applied to our new 2023 Equinox. Sold the vehicle one year later and requested the refund on the remainder of the warranty. Was told because this treatment was applied to the vehicle they can't refund anything. When the New Cars Manager was told and checked to find out it wasn't applied he offered to apply it to our New Vehicle we purchased somewhere else but could not refund even though this was something we didn't receive as they turned in the paperwork saying we did receive it. Wouldn't this be fraud? Spoke to the owner and explained this. He rudely refused to do anything about this and hung up on me. Will never return here again. Tell all your family and friends to be careful dealing with McQuillen. Ron the Sales Manager admitted and apologized to us that we don't get the treatment and it was their error. Was going to backdate the paperwork for treatment he wanted to apply to our new vehicle, we refused as it would be illegal to do so as it was not the same vehicle, not the same year, make or model. Be careful dealing with McQuillen.