Faulkner Buick GMC in Feasterville Trevose including address, phone, dealer reviews, directions, a map, inventory and more

4427 E. Street Rd.
Feasterville Trevose, PA 19053

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Sales: 215-364-7720

Used Cars: 215-364-7720

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 7:30pm
Wed 7:30am – 7:30pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Faulkner Buick GMC

Overall Rating:

3.2 (out of 5)

95% recommend this dealer

470 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent Service Department

Reviewed by Jim Moule from Philadelphia, PAMay 02, 2023

Every experience I have had with Faulkner Buick GMC, in their service department, has been exceptional. I would say that Dave Malinowski continues to go above and beyond the call of duty. He understands the issues, and he communicates and updates you with the progress. I would highly recommend Faulkner!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Jim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Terrible lier. Do not buy car there they will lie

Reviewed by Domenico from Easton pennaFebruary 24, 2023

They are terrible dealership they lie to me say one thing and they do the waste of your time go somewhere else that will treat you right

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out Pat Duffy General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 and we will do our best to make this better. We hope to hear from you soon.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

This dealer doesn't listen to needs/wants!

Reviewed by Sue M from Quakertown, PAJuly 10, 2022

Went into Faulkner Buick GMC in Trevose yesterday. Told the sales person exactly what we were looking for and what our max price point was. He showed us a truck that was 11K over our max price and every time I kept saying I told you our max price he kept telling me not to worry that he was going to discuss it with his manager. So we took the truck out for a test drive. The truck was littered with trash and the sales person says ohh...don't worry about that our manager was driving this truck and that is just his trash. Really???? We decide we like the truck and go back in thinking that he was going to go down in price because every time I brought up the price point I was told not to worry. What a waste of our time this was!!!! Hey Troy....the right thing to do would have been to tell us there is nothing in your fleet within our price and that you would be on the lookout for when something comes in and not to show us a truck that you knew was 11K over our max budget!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Sue, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (267) 984-4658 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. General Manager, (267) 984-4658

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Faulkner Buick GMC

Faulkner has been the satisfaction leader since 1932. To continue to earn your business we always Treat you the way YOU wish to be treated. Help find you the vehicle you will LOVE to drive. Make it EASY for you to get all the information you need. And make that vehicle fit COMFORTABLY in your budget. To ensure our continued success as a satisfaction leader Faulkner Buick GMC now offers the Faulkner Advantage! Your vehicle comes with FREE maintenance for 3 years car washes for life and a best-value guarantee.

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