3625 Maple Ave
Zanesville, OH 43701
Sales: 740-923-4016
Used Cars: 740-617-4432
Sales Department
Sun | Closed |
Mon | 9:00am – 7:00pm |
Tue | 9:00am – 6:00pm |
Wed | 9:00am – 6:00pm |
Thu | 9:00am – 7:00pm |
Fri | 9:00am – 6:00pm |
Sat | 9:00am – 4:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 6:00pm |
Tue | 7:30am – 6:00pm |
Wed | 7:30am – 6:00pm |
Thu | 7:30am – 6:00pm |
Fri | 7:30am – 5:00pm |
Sat | 8:00am – 1:00pm |
See all dealerships near Zanesville, OH that carry Chevrolet, GMC, Cadillac, Buick
Overall Rating:
4.8 (out of 5)
95% recommend this dealer
187 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Warranty repairs are a low priority
I feel warranty repairs are a low priority at this dealership. I waited 19 days for a transmission repair on my 2016 Silverado. I asked to be called with updates but nothing, each time I called was put on hold then transferred and left a voice message and waited for a call back.
Dealer Response
We apologize for the lack of communication ,there is no excuse for this . The invitation to return to Jeff Drennen for future service stands with the offer of your next service for free
Maximum rating = 5
My 2016 Silverado had a warranty transmission repair...
My 2016 Silverado had a warranty transmission repair which took 19 days. The service department did not call me with updates as requested, each time I called for an update would leave a message and wait for a call back. Warranty repairs are a low priority at this dealership.
Maximum rating = 5
I worked with Tyler, he went well beyond quality service!...
I worked with Tyler, he went well beyond quality service! He is extremely articulate and very knowledgeable. His polite mannerisms made it easy to purchase a car . He was able to arrange a driver to pick me up from the airport, (who was an absolute gem to ride with) and he helped me secure low interest financing. I purchased the car sight unseen- based on Tyler’s efficiency and responsiveness. He was an absolute pleasure to work with. I also worked with Tracy in the finance department, she is extremely professional, had everything organized and was able to make the sale process seem effortless and painless. The entire staff was very friendly and this was truly like any other car buying experience I have had.
Maximum rating = 5
We are located close to Interstate 70 and offer brand New as well as Certified and Used vehicles for sale while providing financing and leasing options. And we accept trade-ins. Plus you can select from multiple Extended Service Contract Plans which can save you thousands in future repairs and maintenance costs. We are a General Motors franchised dealer with factory authorized warranty services. Our GM Parts & Service Departments are fully staffed with Certified and knowledgeable associates. We honor all factory partner programs and fully disclose all factory incentive programs.
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