Serpentini Chevrolet Willoughby in Wickliffe including address, phone, dealer reviews, directions, a map, inventory and more

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2810 Bishop Rd
Wickliffe, OH 44092

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Sales: 440-249-0467

Used Cars: 440-249-0673

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Serpentini Chevrolet Willoughby

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

980 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

some how they never determine how fleet service...

Reviewed by CBAUER4December 05, 2021

some how they never determine how fleet service works every time it has to be explained and re--explained

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your thoughts on working with Charles and our team. We're glad to hear we delivered such a great experience!

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service was great an prompt very much liked the service I...

Reviewed by LATROYGILMOREDecember 02, 2021

Service was great an prompt very much liked the service I got thank you all..

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Latroy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Alan Suhy was kind and thorough - I got a good deal for...

Reviewed by DFDROSATI2December 02, 2021

Alan Suhy was kind and thorough - I got a good deal for my trade in value

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us! We're happy to hear it went well working with Alan and hope you enjoy your new vehicle. We truly appreciate your feedback!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Serpentini Chevrolet Willoughby

Serpentini of Willoughby Hills offers a wide range of pre-owned and certified used cars for Mentor Chevrolet drivers. Our vehicles undergo a 117-point check before being put out for sale and the vehicles also come with a warranty and an auto-check certified history. We also provide concise financing options for pre-owned and certified used cars. If local dealerships in your vicinity do not have models and prices you are looking for look no further and head straight to Serpentini of Willoughby Hills. We will make sure that we satisfy your expectations and let you leave with a happy face.

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