Sims Buick GMC in Warren including address, phone, dealer reviews, directions, a map, inventory and more

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3100 Elm Rd NE
Warren, OH 44483

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Sims Buick GMC

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

139 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

don't deal with this dealership

Reviewed by not a happy customer from Windsor Ohio December 14, 2021

My son bought a truck and put alot of money down he has been having trouble since day 1 took it back to the dealership and they said that they are not liable for the truck he even contacted the owner and he wouldn't even make it right now he has to pay for his transmission has to be built .no body should deal with these scams artists .our next step is better business bureau .

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

If you give me a bit more information I would be happy to research the issue. Bill Sims

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Don’t go to sims!

Reviewed by Don and Kathie pizor from Brookfield, ohioSeptember 01, 2021

Took wife’s (Kathie) 2017 enclave there for warranty work, dead battery and no start. While they had it decided to clean the a/c system on car. Had to take back 2 more times because the a/c system didn’t work after they cleaned it. For the icing on cake , took same vehicular back at lease end and they refused to return it because we didn’t buy it from them. You can return to any dealer. xxxx poor service work and xxxx poor customer service… never again!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

daughter very disappointed in simms

Reviewed by christine from warren ohioApril 13, 2021

My daughter drove a car she was interested in on 4/9 on 4/10 she e mailed sales rep and asked if she could come in tomarrow 4/14 for the sale (she was waiting for bank approval. He said he would put away so no one would buy (this was on sat) he did not ask for money to hold which was her fault but it sold on sat the same day he said would hold for her. She and her husband have been looking for several months. She is very upset and says no more simms Buyer beware!!!!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Sims Buick GMC

Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.

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