Diane Sauer Chevrolet, Inc. in Warren including address, phone, dealer reviews, directions, a map, inventory and more

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700 Niles Road
Warren, OH 44483

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Reviews of Diane Sauer Chevrolet, Inc.

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

77 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst place ever!!

Reviewed by Krystal Drenski from CortlandMay 19, 2021

A friend of mine was sold a car from this dealership and told she had a 2 year warranty on her vehicle. When she brought the vehicle in just a little bit after purchase to fix some issues, thet told her "oh sorry we were wrong you don't have a warranty and you owe us money". Absolutely ridiculous. It was their mistake on the warranty and her fixes should be covered! I do not recommend ever purchasing a car from this place ever! Besides that, they won't give her her car back unless she pays $100!!! Worst customer service EVER.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing this review regarding your experience with us. I?d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, John Maze - GM - jmaze@dianesauerchevy.com

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.5 (out of 5)

Buyer beware

Reviewed by Jaimie from Warren, ohioJune 08, 2020

The mcgreasey salesman must have saw me coming from a mile away. When I purchased a car they failed to mention it had been In two car accidents prior!!!!!!! Which would explain why I’ve had nothing but issues with this crap of a vehicle. NEVER AGAIN WILL I BUY FROM THEM! And I will shout my experience about this dealership!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Diane sayer review

Reviewed by Barbara A Powell from Newton Falls , OhioFebruary 11, 2020

We love our salesman. We bought 3 cars from him. The service department is great.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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