SVG Urbana in Urbana including address, phone, dealer reviews, directions, a map, inventory and more

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1100 Scioto St
Urbana, OH 43078

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Sales: 937-719-5585

Used Cars: 937-719-5586

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 9:00am – 12:00pm

Reviews of SVG Urbana

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

47 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Big time fail

Reviewed by Takeyourmoneyelsewhere from Urbana ohDecember 31, 2020

Congratulations svg in Urbana. We had previously leased a truck from you. We arrive to talk about end of lease options and were leaning toward buying a new truck. We had certain requirements that we wanted met. Nothing major just a certain color is all. We were told you didn’t have that in stock and when we said we were firm on that color you searched other dealers to see if they had one to do a dealer to dealer trade. We were told that the only one available within 250 miles was a used one. We walked away and on the drive home I did some research and found five within 100 miles. So if you don’t want our money we’ll happily give it to another dealer. You’ve lost our business permanently. Thank you and happy new year.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Steve VanGorder, SVG Motors

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

The staff is Great! They really go above and beyond to...

Reviewed by Candacefrench77July 01, 2020

The staff is Great! They really go above and beyond to get you in a car. I had a Great Experience and I truly appreciate everything they did for me.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ram 1500

Reviewed by Chris from Troy OhioMay 28, 2020

My wife and I stopped in to check out the new and used truck inventory. We were greeted by a salesperson, Jessica. She was very helpful and knowledgeable of everything we test drove. We ended up buying a 2020 ram 1500 from her. We will definitely be purchasing our next vehicle from her as well.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jessica and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Steve VanGorder, SVG Motors

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About SVG Urbana

At SVG Urbana LLC our entire team works together to provide you with the ultimate Chevrolet Buick GMC shopping experience. We are here to exceed your expectations deliver the best service possible and make car shopping fun again.

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