Chevrolet of Troy

We fell in love with Chevrolet of Troy and had an amazing experience on our new Tahoe, after 4 other local dealerships told us they would NOT come off MSRP, they gave us over $7000 OFF !! I am a stay at home mom and our daughter has special needs and scares easily in unfamiliar places. I mentioned this ahead of time so that we did not surprise them if she had a breakdown, and without asking, they said that was no concern and she was very welcomed there and they would do anything we asked to accommodate her, or if it helped, they could DELIVER the car to our driveway FREE of charge!! This took so much stress off of me, and our daughter, I have never had any business be so understanding and offer to accommodate us, and also invite us in knowing it could be disruptive to their business, most places just give us "the look" and let us know a crying 3 year old is not wanted, Chevrolet of Troy showed great compassion and understanding, I will never forget their kindness. If you have a unique situation, and need some kindness, please give Kevin and his team a call 📞. HIGHLY RECOMMEND THEM !

INCREDIBLE people to deal with ! My New Car Salesman Kevin, and even the dealership owner Jacob were incredible from start to finish on my wife's new Tahoe RST. When is the last time the ownership of a large company got involved and went OUT OF THEIR WAY to simply say Hi and make sure you were well cared for ? That is the way people used to do business a long time ago and was super refreshing to experience. I think this is our 5th or 6th New Car Purchase from them and I cannot say enough about their level of care and professionalism, it was difficult for us to find the time to get there to pick up the Tahoe due to work and children, they BROUGHT IT TO OUR DRIVEWAY 30 minutes each way from them !!!!! I had shopped every dealership within 100+ miles too and some dealers beat them on a part of the deal to make it look better than it was, but when running the total numbers at the end, Chevrolet of Troy came out on top by $1,000s which made us incredibly happy buyers. Do not get fooled by advertising and marketing campaigns from dealerships that offer crazy prices that after you are there in person, for this reason or that reason will not honor them once you get there, 99% of them will do that to you......Chevrolet of Troy not only honored their advertised price but found $1,000 more for us on this particular truck due to an incentive that was just coming into the market.......they could have not told us that and pocketed the $1,000 difference, we had totally agreed to pay that, but they did not and that alone left such an impression me that they will continue to be our "go to" place every time we purchase ! Integrity is worth more than Money, and I feel that the entire team at Chevrolet of Troy proved to me that they do truly care about their customers. This team is the benchmark for what all car dealerships should strive to be ! VERY HIGHLY RECOMMEND !!

Everyone is very nice & always ready to help. They take good care when servicing the car & explain if things need fixed in a way that you can understand easily