Mark Porter Chevrolet Buick GMC in Pomeroy including address, phone, dealer reviews, directions, a map, inventory and more

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42411 Charles Chancey Dr
Pomeroy, OH 45769

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Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Mark Porter Chevrolet Buick GMC

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

42 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Vehicle service

Reviewed by Childs, Jimmy from Albany, OhioJuly 01, 2022

Very courteous staff, informative, helpful and service was very prompt.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome car buying experience

Reviewed by CHRIS HUNT from Hurricane, WVMay 27, 2022

Hands down the best car buying experience I?ve ever had. They weren?t pushy and some of the friendliest people I?ve met! I?d definitely buy from them again!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Mark Porter Chevrolet Buick GMC

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Service is a joke

Reviewed by Willy from New Haven, WVApril 07, 2022

Honestly, we have bought 2 vehicles at Mark Porter's. We are pleased with both purchases. However, the service department is a joke. Last year, a month after I bought my truck, I had to have a collapsed lifter replaced. Warranty covered that, but it cost me $1400 to have a tune up done!!!! Ridiculous. Also, recently against my better judgement, I went in to have them look at my ANS and traction control lights warning coming on. They scanned it, and said a wheel sensor. Which I already knew. They didn't even look under the truck. I was told on a Friday I would get a call Monday to set up a time to have it fixed. Next day, I looked under the truck, the sensor wire was just hanging there, broken off. Also, two links for th stabilizer bar were broken off amd missing!! So, a week and a half later, I get a call finally. I had already given up and took it to a different, honest mechanic. My quote for everything and an oil change and rotation-$239 partially covered by my warranty Mark Porter's Service Dept. left me a voicemail with a quote for zero coverage and $504. for just the wheel sensor!! Crooks. Buy a car there, but have service done elsewhere. Crooks.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (740) 444-4219 when you can so we can address this situation directly. Thank you and have a great day.

Overall Facilities 3

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

About Mark Porter Chevrolet Buick GMC

Mark Porter Chevrolet Buick GMC in Pomeroy OH also serving Parkersburg WV and Athens OH is proud to be an automotive leader in our area. Since opening our doors Mark Porter Chevrolet Buick GMC has kept a firm commitment to our customers. We offer a wide selection variety of vehicles and hope to make the car buying process as quick and hassle free as possible.

Our Dealership offers a full selection of service areas including:
*New Vehicle Sales
*Pre-Owned Vehicle Sales
*Car Loans and Financing
*Certified Service Department
*Full Selection of Buick Cadillac Chevrolet GMC Parts and Accessories

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