3000 Dustin Rd
Oregon, OH 43616

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 8:00pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Dunn Chevrolet

Overall Rating:

4.1 (out of 5)

90% recommend this dealer

110 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Oil change was fine - quicker than expected.

Reviewed by Pam Knestrick from NORTHWOOD, OHSeptember 12, 2025

Oil change was fine - quicker than expected. They were supposed to check the tire pressure, but they did not. Service techs were pleasant and courteous.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to share your experience with us at Dunn Chevrolet, Pam. We're glad to hear that your oil change was quicker than expected and that you found our service techs pleasant and courteous. We appreciate your feedback regarding the tire pressure check and will ensure that we address this concern. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! The Dunn Chevrolet Team

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Maximum rating = 5

1.0 (out of 5)

Hands down the worst dealership experience I’ve ever had.

Reviewed by Cory Willett from Wyoming, MIAugust 15, 2025

Hands down the worst dealership experience I’ve ever had. My 2025 Chevy Traverse had a brake failure issue while coming back from Cedar Point. After waiting nearly a week for “repairs,” I drove 4 hours to pick it up, only to find the same issue the moment I started the car. Gavin in service was rude, dismissive, and even rolled his eyes, saying I was “lucky” they let me drop it off. The cashier was equally unprofessional, handing me keys and telling me my car was “somewhere in the lot.” The service manager, Phil Tipton, promised to personally look into things but gave me empty reassurances. He even claimed they had test-driven my car 20 miles after repairs, but the odometer only showed 1 mile. On both visits, no one pulled the car up, no one offered help with the loaner, and the whole process was a mess. The only person who showed real customer service was Amy Kovacs—she was great. Unfortunately, everyone else was rude, dismissive, and dishonest. Even the loaner they gave me was unsafe (loud rattles, bad ball joints, and low tire pressure). I’m not upset about the vehicle issue itself—that happens. I’m upset about the horrendous customer service, especially from Gavin, the cashier, and Phil’s broken promises. Avoid this place if you value honesty and professionalism. I will also be contacting GM on Monday about this experience.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

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Maximum rating = 5

5.0 (out of 5)

Always pleasent and great service.

Reviewed by Aaron Knowles from Toledo, OhMay 12, 2025

Always pleasent and great service. Would recommend to family and friends. Looking to purchase my next vehicle from them in the near future. Thank you

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your wonderful review, Aaron! We’re thrilled to hear that you had a pleasant experience at Dunn Chevrolet. Your recommendation means a lot to us, and we look forward to assisting you with your next vehicle purchase. Don't hesitate to reach out if you need any assistance in the future! The Dunn Chevrolet Team

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Maximum rating = 5

About Dunn Chevrolet

Dunn Chevrolet Buick is proud to have served northwest Ohio since 1909. Discover for yourself why "It's not a great deal unless it's a Dunn deal." Experience the reasons why Dunn remains the oldest family-owned dealership in northwest Ohio - price selection and service. We have been providing these since 1909.

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