Cole Valley Chevrolet in Newton Falls including address, phone, dealer reviews, directions, a map, inventory and more

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115 S Canal St
Newton Falls, OH 44444

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Sales: 330-872-2173

Used Cars: 330-872-2156

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 1:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Cole Valley Chevrolet

Overall Rating:

4.5 (out of 5)

94% recommend this dealer

31 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great dealership

Reviewed by Tim and Susan Stowe from Warren, OhioAugust 19, 2021

The staff was very friendly, patient, and kind. They were very helpful finding us a new car. I would highly recommend this dealership. We have dealt with this deal for many years.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Cole Valley Chevrolet Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

They are so friendly and honestly do everything they car...

Reviewed by Gabby January 08, 2021

They are so friendly and honestly do everything they car to fix your car the right way! They have now fixed my car two time from cole valley Cadillac messing it up or not having the right part! I didn’t have a appointment but they still took my car the next day after I called to explain what the other dealership did to me. I will always being taking now car here from now on even though I bought my car at the other place. I would rather cole valley in newton falls to get my business anyways bc I live right across the street!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Crappy customer service

Reviewed by Chingiz from Buffalo, nyJune 13, 2020

Drove to this dealer from buffalo New York on a Saturday and checked the website for hours and availability of the car I was interested in. The website said they were open and the car was available. When I called phone went to voicemail, when I got there the dealership was closed even though there was a person working there who apparently doesn’t answer phones. That person working notified me that the car was sold. So clearly overall this place has great ability maintain a website and customer service has to be top notch. Can’t say I had a good experience just wasted 6 hours of my day.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Cole Valley Chevrolet

For us "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership. Search through our extensive selection of new and pre-owned vehicles. Request a price quote on a new vehicle of your choice. Visit our departments. Our friendly professional staff will exceed your expectations for personal service. Enjoy prompt quality service from our Service Center. Make an appointment or order parts online.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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