Ferris Chevrolet Buick Cadillac in New Philadelphia including address, phone, dealer reviews, directions, a map, inventory and more

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634 Wabash Ave NW
New Philadelphia, OH 44663

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Sales: 330-440-0056

Used Cars: 330-365-5768

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 12:00pm

Reviews of Ferris Chevrolet Buick Cadillac

Overall Rating:

4.5 (out of 5)

86% recommend this dealer

78 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They scheduled a meeting with me on Friday morning after...

Reviewed by aaron13weaverSeptember 27, 2021

They scheduled a meeting with me on Friday morning after working till 1:00 I was there before the dealership opened and by the time I got home to show my wife the paperwork they had sent the car off to auction without telling me

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

went in for oil change waiting and lady came said they...

Reviewed by jimkadlecek79August 07, 2021

went in for oil change waiting and lady came said they ran out of oil,I laugh and asked what they were going to do ,they went after oil finished the job. service manager come in told me that oil change was on them, I said you don't have to do that,but they did hats off to Ferris's. and a big thank you will be back again for more service.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Unwanted fixes , High Cost

Reviewed by Pissed1337August 21, 2019

Way too expensive and they did more than we wanted because "it needed done" BS! Total cost was 1216.00 and of that only 320.00 was parts. Go to McBrides Auto Service or Chuck Nicholson in Dover for excellent car care.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Ferris Chevrolet Buick Cadillac

We have been proudly serving Tuscarawas and the surrounding counties for over 50 years. Ferris is your complete transportation headquarters with new and used cars and trucks reliable Mr.Goodwrench service state of the art collision repair and Genuine GM Parts. Please feel free to search our inventory or check out all the great vehicles that Chevrolet Buick Cadillac and Toyota have to offer with our easy to use links. No matter what your needs or budget new or used we can help.

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