Chevrolet GMC of Mount Vernon

STAY AWAY! -BUYER BEWARE- They will sell you a car without a title, I have been waiting for 6 months. When you try to call or contact them they will pass the issue to someone else. No communication whatsoever. If you don't want any headaches avoid this place.

I drove down from NY, 6.5 hours to purchase a truck from this dealership. $18500 I was assured over and again that the truck was a good, strong, reliable truck as one would expect with an $18500 price tag. I paid the dealership, and left in the truck. Within an hr I had brake failure, reached out to them and played phone tag for over a half hr. Finally they said our service center is closed but we can help you on Monday…. 2 days later… and I had my younger children with me and it was 90° out. After being stranded for o er an hr I found a place to busy parts and fixed the breaks. Continued home to NY. When we got home I used the truck to run and buy parts for my primary truck and less then a week and less then 1000 miles into owning the truck I have a blown motor. The bill, originally $8500 is now up to $10k to have it fixed. The said they were sorry to hear this. No help, no nothing. That’s what you get from this dealership for $18500 so BEWARE!! Once said and done and I muster up the money to have it fixed I’ll be close to $30k deep. Not at all what I was expecting and a complete misrepresentation of the goods being sold. Shame on you for treating a paying customer like this!!

Potential Buyer Beware! Purchased a vehicle and had to work the deal through 2 sales people and the sales manager. Sales Manager agreed to match my pre-approval interest rate and finance manager did not provide written proof of the interest rate that I was signing nor provided a Truth in Lending disclosure form and found out 30 days later the interest rate they assigned was over 1% more which is taking advantage of someone with a 830 credit score. Dealer never included any written documentation in deal paperwork that shows loan terms and come to find out the sales manager and the delivery salesperson are no longer at the dealership. I can't reach anyone in management or finance to discuss if this was something they overlooked.