Serpentini Chevrolet Medina in Medina including address, phone, dealer reviews, directions, a map, inventory and more

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3880 Pearl Rd
Medina, OH 44256

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Sales: 330-460-5457

Used Cars: 330-460-5332

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Serpentini Chevrolet Medina

Overall Rating:

3.7 (out of 5)

64% recommend this dealer

11 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

It was the worst experience I ever had!!!

Reviewed by Thomas happy sr from Cleveland ohioMay 11, 2021

They told me need to find a cosigner with better credit they made me feel very uneasy and embarrassed about my credit score it was a very bad experience they didnot try to work with me at all overall it was a very bad experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Thomas, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Someone from our staff will be reaching out to you in the very near future.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

New car

Reviewed by Cheyanne Vallier from Brunswick ohioApril 25, 2021

Mattie was so amazing make the process easy and was amazing help with our son. Such an amazing women. Would send anyone up there to get a car through her. She made us feel welcome and was not pushy about anything.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Serpentini Chevrolet Of Medina and we hope to see you again.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

first time buying here

Reviewed by Frances from MEDINAApril 20, 2021

i am very impressed with the welcome feeling i felt when i walked in. i am very impressed the way chuck handled the whole process from beginning to the final paperwork. the facility is absolutely fabulous. thank you chuck for your patience and hard work and making this a less stressful experience. i am a happy customer.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Serpentini Chevrolet Of Medina! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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