Voss Chevrolet

I want to commend Jacob for his expectational customer service at Voss Chevrolet. His friendly and welcoming approach immediately put us at ease. He actively listened to our need and proactively addressed our questions, providing clear and helpful information. Thanks to Jacob, our experience at Voss Chevrolet was pleasant and efficient. We appreciate his professionalism and highly recommend him.

Mr. Martin is very professional person very kind he go extra mile to make the customer happy paperwork was very easy.

Took my brand new 2025 car in this morning for its first service after purchasing this car at Voss in September. I pulled my car into the service department and left it for an oil change. When I came back, it had been parked in the front parking lot. It had been scratched by a bicycle that had fallen over. I reported it to the service manager, they asked to look it over and document it and stated they’d call me later. Several hours later, they texted to let me know they found out whose bike it was and gave me the contact info to discuss with them. I sat down with the service manager to ask what the solution was since it was damaged when they had parked it and moved it and I was not there or had any say in it. He informed me they had zero responsibility for it no matter the severity or who was driving or parked there. They told me who hit it and told me to call that individual for their insurance information. Very good to know that they don’t take care of your vehicles when servicing them even for something as small as an oil change and that no matter what, the damage is the owners responsibility. I asked to see the policy regarding understanding it was not their responsibility and he could not provide one.