Jake Sweeney Chevrolet in Cincinnati including address, phone, dealer reviews, directions, a map, inventory and more

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33 W Kemper Rd
Cincinnati, OH 45246

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Sales: 513-815-4008

Used Cars: 513-815-4007

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00am
Sat 8:00am – 12:00pm

Reviews of Jake Sweeney Chevrolet

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

858 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Talk about presentation,Cleveland Parker was very well...

Reviewed by Donautonomy23November 23, 2021

Talk about presentation,Cleveland Parker was very well dressed and professional.This guy went out his was to make sure we was comfortable.I never seen an office well decorated clean smell good and inviting.I mean drinks candy,I forgot I was there to purchase a automobile.If your looking for a wonderful experience.Please go see a wonderful salesperson Cleveland Parker @ Jake Sweeney Chevrolet..

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Jake Sweeney Chevrolet Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This dealership is absolute trash. Thieves. Will never...

Reviewed by Erica D’ArcyOctober 19, 2021

This dealership is absolute trash. Thieves. Will never go back to this dump for anything.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with us, Erica. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Jake Sweeney Chevrolet Team

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

STAY AWAY FROM THIS DEALERSHIP!! this is bad experience...

Reviewed by mrob127September 01, 2021

STAY AWAY FROM THIS DEALERSHIP!! this is bad experience number 1-- I purchased a truck from here a couple years ago on July 3rd '18. I had to put money down on the truck which my bank info was given to the finance dept. to take the down payment. after a few weeks I started getting phone calls from the sales person (who I will not mention out of respect) who left me voicemails saying that if I didn't pay the down payment that they were going to report the truck stolen. Keep in mind that I had already signed the finance papers and they had my bank info and was supposed to withdrawal the down payment and failed to do so. So I continued to get terrible phone calls until I called and reminded them they had my bank info and was supposed to withdrawal the payment. I also had the extended warranty on the truck and 2 years into owning it, I had to have the motor rebuilt after a valve seat dropped causing the rod to rub the camshaft almost in two. upon finding the warranty paper and after paying out of pocket almost 5k it was learned that the warranty was void because I DID NOT HAVE ALL THE OIL CHANGES DONE AT THE DEALERSHIP!!!! so no reimbursement for the repair....GO FIGURE. This dealer seems to be about all profit and not taking care of customers. This is bad experience number 2 -- My fiancé and I was looking to buy a new car. I brushed off the first incident and went back to the dealer and the same sales person. we bought a 2020 Malibu in October of 2020. At the dealership we found out that if you owned a chevy previously you got a 1000.00 credit. She did so we explained to the salesperson that we could send in a copy of the title but it may be a week or two as she was going through a divorce and we had to get the title, after a week or so here the phone calls come saying we had to pay the 1000.00 out of pocket or the deal was off. again, this was AFTER the paperwork was signed and the deal was complete. this put my fiance into a panic. I had to call the dealership and after a week of reaching out my call was finally returned and once again I had to explain the title deal. Shortly after we got the title and that issue was resolved. What a way to treat people with the horrible calls! A couple months into owning the brand new car it overheats. upon calling the service dept. they told my fiancé to drive the car in lol so she did. This was after I told her not to drive the car that it was a horrible idea but, the service dept. insisted that she drive the car in stating it would be ok to drive! it was learned that a pinhole was the issue and the dealer fixed it with no out of pocket expense (that's the only plus here so far). Shortly after over heating I noticed the front cowl was bubbling up and warping down causing an uneven gap from the hood to the cowl. The car to this day gets excessively hot up by the cowl even though the car is not over heating. So I call the service dept., make arrangements to take the car in, was SUPPOSED to leave the car and get a rental car when we arrived. well that didn't happen. A service rep came out took photos of the car and said they would have to file a claim through GM. this is a new car!!! why in the world would they have to see if Gm would cover this. If you're guessing it wasn't covered YOU ARE CORRECT!!!! after MANY MANY MANY phone calls and messages left with NO return phone calls I finally spoke to someone who told me to bring the car back in so they could take BETTER pictures to re-submit the claim to see if it gets approved. I failed to mention that when we showed up to look at and obviously buy the 2020 Malibu I was told that I would get a $100.00 referral check for coming back since my fiancé bought the car. THAT NEVER HAPPENED EITHER!! Now, I am looking to trade the Malibu in, but not here!! I have read most of the reviews and the dealership respond's with "please give us a call" but never gives a name of whom to speak with. Just another ploy to make themselves look good as if they are trying to make things right! I haven't worked the folks that I had to rate so I apologize to you about the rating even though you didn't assist me. that person isn't listed.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Our team has acknowledged this review.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Jake Sweeney Chevrolet

Jake Sweeney Chevrolet is recognized among other dealerships in Cincinnati for its unbeatable selection unmatched service and stellar pricing. An automobile purchase is a huge investment. You need a car dealer you can trust. At Jake Sweeney Chevrolet in Cincinnati you can trust that you will find the car truck or SUV you seek at the right price point!

At Jake Sweeney Chevrolet our philosophy is simple. If we sell the best vehicles at the lowest prices and treat our customers with respect we will be successful. As one of several Ohio Chevrolet Dealers we understand that we have to work hard to earn and keep your business.

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