Coughlin Chillicothe in Chillicothe including address, phone, dealer reviews, directions, a map, inventory and more

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1221 N Bridge St
Chillicothe, OH 45601

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Sales: 740-835-4781

Used Cars: 740-835-4917

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Coughlin Chillicothe

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

123 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service with sincere interest in the future for it

Reviewed by Larry Guffey from Laurelville OhioSeptember 19, 2021

The service on our 2015 Impala was done on time with a great deal of concern for the future of the car. I feel that this service will add greatly to the value of the car.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Service

Reviewed by Greg from Greenfield, OhioAugust 11, 2021

They serviced my 2019 Chevrolet Traverse. They are the only ones I will have my vehicle serviced by. Everything was clean and efficient. The price was right. The personnel were friendly and courteous.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.8 (out of 5)

Shady Dealership - Stay Away!

Reviewed by Nicholas P from Norristown, PAAugust 09, 2021

Stay more than six feet away from this shoddy place. This dealership will love you until after you've bought one of their cars. I had bought a 2019 RAV4 at Coughlin. I was impressed by their responsiveness, frankly. It was the only RAV4 that had what I wanted, so I drove 6 1/2 hours out of state. Acquired financing, drove there, etc. Everything seemed fine with the vehicle, except the bumper was slightly out. I mean slightly. Even the salesperson had a hard time looking for it. I pointed it out and the salesperson who took the car as a trade said it was grandma owned and that "she hit a post, and there was no damage." No accidents, 1 owner, he insisted. When I pointed out he's obviously lying, he swore to me he was a "good Christian man" and would not. *Eyeroll*, like that means anything. Anyway, that should have been my red flag. My mistake. I drove all this way and the damage really did seem incredibly minor. I mean, any reasonable person working with a scrupulous dealership would have had any damage pointed out to them, but of course Coughlin gets to cover themselves with the fact that I bought a used car (not a 30 going on 40 thousand dollar used car that they insisted was not damaged). I ended up buying the car, registered it here. Come to find out, I took the car to a few body shops in my area, and there's a lot more underneath I found out. Not only was that side of the bumper refinished and repainted (I was shown the sand marks and differences in the paint), but the very expensive headlight housing and mount was cracked, along with whatever else lurks underneath the bumper. It's upwards of $1400 to fix at my preferred body shop. After getting through to the manager, Andy, I was told defiantly over the phone I bought a used car and it's my problem and not theirs. I mean, fine, but it's kinda slimy. Anyway, I emailed him over the documents from the body shop, and after 4 days of hearing nothing he told me that there is nothing they will do and that I bought the car AS-IS. Again, slimy business practices. Learn from my mistake. One, do not trust this place or any other dealer for that matter. Two, always, always, always get a pre-purchase inspection at a body shop if anything looks off or there is an accident on the CarFax or if there is even small damage like in my case, and also get a pre-purchase inspection mechanically. These are things that you think you wouldn't have to do with a 2 year old vehicle, but shady dealerships like Coughlin are rampant, so please learn from my mistake. I am attaching the Buyers' Order that Andy so kindly got over to me after he informed me they don't care about their customers 3 weeks after purchase, so the dealership cannot say they "do not have me in their records" like they seemingly do with so many negative reviews on here.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 2

Quality of Repair 1

Maximum rating = 5

About Coughlin Chillicothe

Welcome to Coughlin Chevrolet Buick GMC in Chillicothe Ohio! At Coughlin Chevrolet Buick GMC of Chillicothe you will be greeted with a warm smile and a sincere handshake just as if you walked into a friend's home. This is home of GM's (Chevy Buick and GMC)! We have 100+ new and used cars and trucks (diesel trucks too) cars and trucks of all makes and models for sale. We are more than happy to pull from any of our ten store's inventories if we don't have what you need.We hope you'll become a part of our ever-growing family of happy clients!

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