310 W Garfield Rd
Aurora, OH 44202

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Sales: 330-236-8391

Used Cars: 330-236-8391

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ken Ganley Chevrolet of Aurora

Overall Rating:

4.6 (out of 5)

97% recommend this dealer

572 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sold me a lemon.

Reviewed by Mom2eightJanuary 25, 2026

Sold me a lemon. It broke in the first week of purchase. They fixed the problem, but it broke again 3 days after picking it up. I took it back and told them I didn’t want it. They didn’t stand buy their sales/service. They put the wrong mileage on the sales/title forms. They sent financing through 3 days after I brought it back for issues the first time with a major brake module system failure…after I told them I wanted the purchase voided and didn’t feel comfortable with the vehicle. I brought it back for a third time for another problem with the infotainment module issues and they turned me away. I put a huge deposit down on the vehicle and was treated poorly after I kept bringing my vehicle back for issues. The service dept. was nice through it all though. The management is a whole different story. I so not recommend them at all. They also told the Chevy asst/atty general that there was no warrantee on my vehicle…yet I clearly had signed paperwork which had a warrantee for my vehicle. They couldn’t even detail the vehicle when I bought it….

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for your feedback. We are sorry that your experience at Ganley Chevrolet of Aurora did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Would recommend to my friends and family great service

Reviewed by samsnider5110December 06, 2025

Would recommend to my friends and family great service department they helped get me in and out for my oil change , even got a free car wash out of it will be coming back

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ganley Chevrolet of Aurora. Thanks for the recommendation, and have an amazing day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service department takes care of all my vehicles.

Reviewed by barnes124December 03, 2025

The service department takes care of all my vehicles. The service advisors and technicians have been there for years and are very knowledgeable and friendly.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ganley Chevrolet of Aurora. If you have any further questions, please don't hesitate to reach out!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Ganley Chevrolet of Aurora

Ken Ganley Chevrolet of Aurora serving Cleveland Aurora Solon Lake County and Portage Summit and Geauga Counties! We are proud to be an automotive leader in our community. Since opening our doors Ganley Chevrolet of Aurora has maintained a solid commitment to you our customers offering the widest selection of Chevrolet vehicles and ease of purchase. #yourhometowndealer

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