Modern Chevrolet in Winston Salem including address, phone, dealer reviews, directions, a map, inventory and more

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5955 University Pkwy
Winston Salem, NC 27105

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Sales: 336-823-6063

Used Cars: 336-802-1342

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Modern Chevrolet

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

484 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Hyundai Recall # 203 - Freehold Hyundai Service

Reviewed by George from Freehold, NjSeptember 17, 2021

Brought my daughter car for recall at Freehold Hyundai service. The recall is about campaign# 203 Manufacturer recall issued NHTSA #21V301000 Recall #203 2019-20 ELANTRA (AD), 2019-21 KONA (OS), 2019-21 VELOSTER (F ** This is a serious recall that can stall the car in the middle of the road and cause fire to the car while driving! Very concerned for my daughter safety using this car. My daughter’s car ( 2020 Kona) is making ticking sound on the engine when i check the oil and pull the dipstick out it was smoking and no oil showing on the dipstick. I have to Add 2 and 1/2 quarts of oil. I told the service advisor that car lost 2 and 1/2 quarts of oil. Left the car Saturday and got the call from Percival Roque\Service Advisor Thursday pm said the car is done and there’s nothing wrong. I asked if there’s nothing wrong with the car engine then why is the car losing oil? with no leak!! He said their test is saying that its ok and there’s nothing that he could do. I asked if i can talk to the service manager and he said no and again said that there’s nothing on that dealership can do anything for me. He also said that i can vent to anyone and still won’t do me anygood. I already called HyundaiUSA and told them the issue and i was told that the Service person should should have explain as to why the car is losing oil. The person in customer service was pleasant and opened a case on my behalf. Very poor Customer service for a serious recall. He should have at least escalated this issue to his Service Manager.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Your feedback has been forwarded on to our team and we are currently looking into this matter.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Horrible business

Reviewed by CORY JAMES CRADDOCK from TobaccovilleFebruary 01, 2021

Wish I could give negative stars. My wife and I bought a 2011 Dodge Durango 6 months ago from here. We haven’t even put 4000 miles on it but we called 6 months and 1 day with issues of the transmission slipping. Brought it to them and turns out we need a new transmission, a new harmonic balancer and a new water pump. They sold us a lemon! And we were only 1 day after the 6 months/6000 mile warranty! They did not offer to cover any of the 8000 dollar repair. Or offer any other options. Apparently they don’t check/inspect their vehicles like they say before selling! They sold us a useless piece of crap for $10,700 and couldn’t care less. Which is horrible news for us with a baby on the way. They also are loosing tons of business I have 8 family members who are life long purchasers that will no longer be buying vehicles from them!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

3.0 (out of 5)

I purchased a 2017 chevy Colorado, was told they

Reviewed by R. Thomas from Winston salem, NCOctober 20, 2020

I purchased a 2017 chevy Colorado, was told they do a thorough inspection, Shay, the sales man was very nice, excellent really, but it stopped there. After two days, my tires started going flat, warning lights for low pressure came on. I thought I must have ran over something, tread on tires looked good and was told they were good by dealer. I was able to take to a local auto shop, to be looked at. Mechanic told me the tires had "dry rot", and while tread is visible, he showed me the cracks along the sides, and while he can put air in, the air will eventually seep through the cracks again, and said I needed to get new tires ASAP. I called modern, they said bring to the shop, I went, they then said this this had to be handled by sales. Shay from sales called me said he was trying to talk to general manager, will get a call, after two weeks, nothing. $20,000, and have to get a new set of tires, beware!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

On behalf of the Modern Chevrolet team, thank you for sharing details regarding your last visit with us. We strive to ensure an excellent experience and want to discuss how to remedy this situation with you. Please contact us at your convenience so we can hear more about what happened and come to a resolution together. Sincerely, The Modern Chevrolet Team

Overall Facilities N/A

Customer Service 2

Buying Process 5

Quality of Repair 2

Maximum rating = 5

About Modern Chevrolet

We would like to thank you for considering Modern Chevrolet for the purchase of your new or pre-owned vehicle. Our website is part of our ongoing efforts to offer our customers the most modern and convenient access to our car dealership. It is our goal to provide you with an excellent purchase and ownership experience. Search our new and used online dealer inventory then visit our dealership for quality sales service parts and repair services. If you?re searching for the BEST PRICE on a new or quality pre-owned vehicle look no further. Our NO-PRESSURE professional certified sales staff is eager to assist you.

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