John Donoghue Automotive, Inc. in Whiteville including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

363 Vinson Blvd
Whiteville, NC 28472

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Sales: 910-212-3138

Used Cars: 910-212-4923

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of John Donoghue Automotive, Inc.

Overall Rating:

3.9 (out of 5)

71% recommend this dealer

35 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Terrible service twice and full of lies.

Reviewed by Karen from Whiteville, NCAugust 23, 2021

First bad experience was for suspension noise and they said was a broke air box. I was skeptical but was told the noise echoed down under the car. I let them replace it as I thought I could trust them but nope.....$250 later problem not fixed. It was the struts just like I told them. I went elsewhere to get the repairs done. Second experience was for body work done. 9 weeks later and $2850 with no invoice for work and parts or warranty, the car was returned with messed up issues. We were lied to and where they took it for body work he lied to that shop too. Tried to pretend it was a Salvage car to get cheap body work done so he could resell the vehicle. The body shop treated it like a salvaged car not knowing it was a persons own personal car. All in all, 2 thumbs up for the body shop as they corrected things. 2 thumbs down for John Donahue for lying about things to us, the customers. We will never do business with them again.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Best Service Ever

Reviewed by Tim Norris from Whiteville, NCJuly 24, 2019

John Donoghue hands down has the best service department anywhere, and Aaron in the service department goes above and beyond to make sure his customers are very well taken care of. I am extremely satisfied with Aaron and the whole service department.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

3.0 (out of 5)

Terrible salesmans

Reviewed by Shana from WhitevilleMay 06, 2019

I recently purchased a car from here while they had salesman from another area helping them. The salesman I dealt with just told me to sign here, here and here. After all paperwork was signed he then told me I had to put $2000 more dollars down. I have not done this and now they will not give me my permanent tag. I was told that the car had brand new brakes and after two months I have already had to replace the back brakes. The inside of the car was well taken car of and the out side did have an area where the previous owner has ran into something however it is used so I was ok with that. But the fact that I am a woman buying a car on her own and no paper work was explained, I wanted a warranty and was told I couldn't get one and wasn't even told when my payments were due bothers me. I was rushed to sign paper work. I was given a second 30 day tag and now am being told if I owe money they will not give me my permanent tag because I am in default. I will never shop here for a car again or refer anyone there!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 4

Quality of Repair 2

Maximum rating = 5

About John Donoghue Automotive, Inc.

Located in Whiteville North Carolina John Donoghue Automotive is proud to be your Whiteville Chevrolet GMC Buick dealership of choice. Located at 363 Vinson Boulevard our GM dealership is under an hour to Lumberton NC making us an excellent choice if you're looking for a Lumberton Chevrolet GMC Buick dealer but can't find the vehicle you need locally. Also serving Wilmington NC John Donoghue Automotive is proud to provide the best in new and used Chevy Buick and GMC trucks cars and SUVs.

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