Sir Walter Chevrolet in Raleigh including address, phone, dealer reviews, directions, a map, inventory and more

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8501 Glenwood Ave
Raleigh, NC 27612

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Sales: 888-793-7348

Used Cars: 866-979-8519

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Sir Walter Chevrolet

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

290 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Justin Reed is awesome salesman no issues with him....

Reviewed by Faison45November 22, 2021

Justin Reed is awesome salesman no issues with him. Customer Service is terrible. I waited over 2 hours to get my car detailed and set up on on-star. No updates

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service 4

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very efficient and good communication. Had several items...

Reviewed by bkindbergNovember 14, 2021

Very efficient and good communication. Had several items to be repaired. Took care of everything as promised

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Rreckless service and assessment

Reviewed by Chevy Cruz 2016 last week from Raleigh NCNovember 10, 2021

I never would have thought a dealership, a dealership would be reclass in service. I'm 61 bought this 2016 CHEVY CRUZ from Sir Walter new. I BROUGHT IT IN FOR SERVICE because the SECOND water pump had failed. BUT THEY CANT SEE IT. Dont see any leak .BUT NEEDED A CAM GASKET REPLACE. Sir Walter charges me 450 for a cam gasket and says the water pump was good. Said, CAR WAS GOOD, JUST DRIVE IT. THE NEXT DAY water STILL leaking from pump AND NOW oil leaking. BUT THE CAR IS GOOD. WHAT ???. Sir Walter just sent me home...all is good...I take it back.. oil pan leaking, oil cooler leaking needs replacement. WHAT I DIDN'T HAVE A OIL LEAK..Never have I experienced a company so un professional. I'm speechless, No Veteran discounts, or front line medical consideration. I want my 450 back . Sir Walter did not even fix WHAT I ASKED TO BE FIXED..the water pump. ..NOW THEY SEE THE PUMP FAIL AFTER CHARGING ME for cam gasket.HOW DO YOU MISS THAT...Now I have A OIL COOLER LEAKING AND OIL PAN LEAKING... I HAD NO PREVIOUS OIL PROBLEM.. SO..SO IN DISBELIEF... AND UP SET.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi. Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (919) 235-3616 to discuss your concerns, as your satisfaction is of utmost importance to us. We look forward to hearing from you soon.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Sir Walter Chevrolet

A family owned and operated dealership serving the greater Triangle area since 1928. We treat our customers as we would want to be treated. We commit ourselves to a stress-free purchasing process with upfront pricing and mutual respect!

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