Chevrolet of New Bern

I want to give Everyone I had contact with at this dealership receives a A PLUS rating. Everyone was pleasant and polite and a pleasure to be around. They ALL made me feel special and that I received what I wanted and helped me to achieve the goal I wanted to reach. They are an exceptional dealership and they work as a team. I give everyone that I dealt with the highest rating they can get and want to Thank everyone of them for making me feel like part of the family. ?

I bought my car in January and had a granddaughter accident in the back seat. I took it in for detail and it looks just like it did the day I bought it. Super easy to drop off and pick up

If I could give this place zero stars I would. My husband recently bought a 2023 Silverado Trailboss. We’ve had issues with this truck nonstop. It will ding and all the lights in the dashboard will come on. We took it back to them like 6 times for the same thing. They took out the heated seats they had installed which were not the correct manufactured seats because they said it was the seats. Now the same thing happened and the steering wheel locked on my husband as he is was leaving our driveway. Now they are trying to give us another truck with higher monthly payments because they don’t want to eat the cost for the lemon they sold. Not to mention the car payments already made on the car. Our current payment is $682.25 with a warranty and they tried to give us another truck with a $866 payment and that’s without warranty which I’m going to guess with warranty it’s a $900 and something monthly car payment. Now the manager wants to keep selling the idea that he has to really talk and come up with a plan with his boss. They’re not trying to do the right thing. Please do not let them sell the dream that they’re veteran and first responder friendly because my husband and I are both and they’re still being shady. Also one of the mechanics told my husband the truck was struck by lightning when he had to bring it in on one of the occasions that the dashboard lights went haywire. Of course when that was brought up with manager, no such thing happened. First and last time dealing with Chevrolet.