Jacky Jones Chevrolet in Murphy including address, phone, dealer reviews, directions, a map, inventory and more

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4226 E U.S. Highway 64 Alt
Murphy, NC 28906

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:30pm
Tue 8:30am – 6:30pm
Wed 8:30am – 6:30pm
Thu 8:30am – 6:30pm
Fri 8:30am – 6:30pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Jacky Jones Chevrolet

Overall Rating:

4.5 (out of 5)

90% recommend this dealer

10 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Kimberly

Reviewed by Kimberly King from Murphy, NCMarch 16, 2021

I need in my oil changed and I received excellent customer service

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Jacky Jones Chevrolet Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

disgruntled buyer

Reviewed by Ann F from Blairsville, GAMay 26, 2020

HORRIBLE experience and process with this dealership and their team. I would NEVER purchase from a Jacky Jones dealership ever again and gladly share with anyone remotely thinking about purchasing a new car to NOT do so from any Jacky Jones dealer. AWFUL, AWFUL, AWFUL.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Was confusion over aftermarket leather. Question about stitching in leather and perforation on leather. We felt there was a gray area on stitching so we offered to pay for it, but customer was asked while in finance office about perforation and was told it would be an extra 100 charge. At that time they declined. Leather was delayed due to corona virus as well and customer was upset by that as well. Customer declined our offer and took a xx for what we had allowed for cost of leather so they could return to Their other home in Fla. I am sorry they feel slighted in this confusion about leather but we tried to be as fair as possible in this transaction

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Installation of parts.

Reviewed by Joseph Koelling from MURPHY, NCMarch 20, 2020

Outstanding Service from the Parts Personnel, Service Rep, to the completion of the installation of the part I purchased. Excellent Customer Service .

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Jacky Jones Chevrolet

HOME OF $100 BELOW INVOICE ON NEW VEHICLES!! See Photo Coupon for details!
Jacky Jones opened the first dealership in 1958 and has now grown to 7 stores by always offering GOOD FAIR DEALS & EXCELLENT SERVICE!
Come visit us in Murphy where you will find a laid back atmosphere helpful staff experts great vehicles and a reliable service department.
Jacky Jones GM Superstore - Voted BEST DEALERSHIP 2007 2008 2009 2010 2011 2012 and 2013 in Cherokee Readers Choice Awards!

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