Everett Chevrolet Buick GMC of Morganton

Excellent dealership. Salesman was very knowledgeable.

Spent 30k on a 3 year old Ford expedition. First day I heard humming so brought it to my mechanic. I was surprised when he told me it needed a new rear end due to water getting inside and overheating. Brought it back to everett. The next day they said it was fixed. All they did was change the fluid. Still humming. Still bad. So after arguing with them and driving then in the truck they say that NOW they can hear it, and would look at it. Next day they call and tell me it needs a rear end. OK. They say they will pay half. Was not happy at all. They agreed to pay 3/4. Ok. Still not happy but It hurts alot less. Waiting 2 weeks for rear end to arrive, I dropped off the truck, 2 days later they are done. When I pick it up, drive home, look underneath.. I see my old rear end Still under the truck. After agreeing to replace it, they decided to rebuild it instead and charged me the same price I was told for the full rear end replacement. Can't trust this dealership. Buy elsewhere

bought 2020 used car, had some minor scratches so they detailed for me. when they delivered car, clear coat was severely damaged by detail guy, he had no business detailing a car as he was not experienced. Streaks all up and down side of car from buffer. Took to a local detail shop, they tried to remove but 1st attempt fruitless. once dealer found out it did not come out they go silent. the owner, the gm and service manager wont call me back at all. Class act these guys are, stay away