Randy Marion Chevrolet Buick Cadillac in Mooresville including address, phone, dealer reviews, directions, a map, inventory and more

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220 W Plaza Dr
Mooresville, NC 28117

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Sales: 704-508-4304

Used Cars: 704-508-4305

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 8:00pm
Sat 8:00am – 4:00pm

Reviews of Randy Marion Chevrolet Buick Cadillac

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

254 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BAD DEALERSHIP EXPERIENCE

Reviewed by Al Mills from Rocky MountNovember 18, 2021

Another 2 weeks and no RESPONSE GET ALL ISSUES TAKING CARE OF BEFORE YOU PAY!!! Another 2 weeks and no one has reached out RANDY MARION Sr do you care how your CUSTOMERS ARE TREATED MUST NOT SUE DON'T EITHER SHE HAS YET TO HAVE ANYONE CALL They get your money and FORGET YOU! Response from the owner 2 weeks ago Al, we are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review. Talking with Sue for over 5 weeks trying to resolve issues dating back to May all i get is a run around from her Picture of how NEW TRUCK DELIVERED DID NOT DETAIL JUST RAN THRU CAR WASH PURCHASED PAINT AND INTERIOR PROTECTION WHICH THEY DIDN'T APPLY

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Al Mills, your information has been sent to our Customer Service Director who will be following up with you. If you still do not hear from anyone, please reach out to Rhonda Olivera at Rolivera@randymarion.com. It is possible we may have bad contact information recorded.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Had a vehicle in my possession less than 48 hrs. The...

Reviewed by AshasmithmurraySeptember 03, 2021

Had a vehicle in my possession less than 48 hrs. The engine most likely is blown or a head gasket needs to be replaced. I’m a single mother, spent 22,000 on a Nissan Pathfinder 2017 with 67K miles on 8/23. It arrived to me on 8/28…8/30 it was sent back to them via flat bed. I’m without a vehicle currently and the dealership hasn’t communicated with me today. All beware and run from this dealership. Nothing has been said or done to assist me with any information other than we are working on it. I even purchased an extended warranty, not knowing I would have to use it less than a week later. My calls have been ignored. Guess I will have to show up in person tomorrow morning.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Asha, we are sorry to hear about your negative experience with us. Your information has been forwarded to the corresponding manager for review!

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Crystal is super nice and very helpful! I will...

Reviewed by Jenn July 11, 2021

Crystal is super nice and very helpful! I will definitely come back because of how responsive and nice she is! Thanks for taking such good care of me!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Randy Marion Chevrolet Buick Cadillac

Why Shop Randy Marion?
Randy Marion is a name that is almost as synonymous with Mooresville as Race City U.S.A. Serving the greater Charlotte/Lake Norman area for the past 30 years we have grown and expanded to meet the needs and wants of the community. We feel we supply the greatest brands in the industry today including Chevrolet Buick and Cadillac

Knowing our customers are savvy car buyers we utilize the best technology and are enhancing our sales methods daily. Our websites are equipped with up-to-date detailed inventory reports payment and financing calculators quick-quote options vivid pictures and more.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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