831 South Main Street
Lowell, NC 28098

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Sales: 980-550-1129

Used Cars: 980-550-1129

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30pm – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Gastonia Chevrolet Cadillac Buick GMC

Overall Rating:

4.4 (out of 5)

92% recommend this dealer

247 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Extremely disrespectful experience beginning with the

Reviewed by Tim from Clover, SCDecember 09, 2025

Extremely disrespectful experience beginning with the salesman Kane and quickly ending with the "numbers" guy Jimmy. These guys remind me of the typical used car salesman tough guy attitude. Kane, I bought the truck at another dealership within hours of your attitude problem for much less than what you quoted me. You both have lost me as a customer for life and I look forward to alerting everyone I know to not shop at your dealership. Bad culture at this dealership.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Tim, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (980) 550-1135 to share more details about your visit so we can make things right.

Overall Facilities N/A

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Maximum rating = 5

1.0 (out of 5)

Do your research before you go there!

Reviewed by PSSeptember 05, 2025

Do your research before you go there! We were disappointed how the numbers were manipulated.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (980) 550-1135 so we can assist you further.

Overall Experience 1

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Quality of Repair N/A

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Maximum rating = 5

1.0 (out of 5)

Salesman, Brad, did very well, however, the General

Reviewed by PS from Mount Holly, NCSeptember 05, 2025

Salesman, Brad, did very well, however, the General Manager would not honor the Supplier Discount that we were entitled to. General Motor’s guideline states the MSRP should be used when giving the supplier discount, but the GM refused and said the discount was already accounted for in the deal. Except, when the deal was made, we had not even talked about the supplier discount, so that was not true. The GMC discount guidelines are set for dealers who participate in the discount program, and this dealership does participate!’ We would NOT recommend this dealership based on our experience of their manipulation of facts and numbers.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we regret to hear that you had this experience with us. If you would like to discuss your experience in more detail, please give us a call at (980) 550-1135 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

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Quality of Repair N/A

Maximum rating = 5

About Gastonia Chevrolet Cadillac Buick GMC

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

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