BOYD AUTOMOTIVE

First of all this review has nothing to do with my salesperson and EVERYTHING THING TO DO WITH THE USED CAR MANAGER DERRICK! I bought a used Tahoe couple of weeks ago and we knew we were going to have some repairs happen later on down the road. The repairs started the next day! The next day the thermostat went out. No big deal my fiancé used to work for Chevy and he fixed it. The next repair happened 3 days later and this time the vehicle completely shut off no power whatsoever. I got it towed to Fred Anderson Chevrolet (shoutout to them for fast service) where they diagnosed the issue and said that the Tahoe needed new battery cables!!! So here we are just bought this thing and not even a week into it we’ve spent around $1000! I called Derrick and asked him if this deal was funded where he seemed baffled I asked that. He said “THIS AINT WALMART” and told me I couldn’t return a vehicle. Even though this vehicle at the time I asked was completely DEAD!!! He said to let him know what Fred Anderson diagnosed and so when I called he was off and NO ONE wanted to help!! I asked for the GM and got transferred to another salesperson named Lee??? No one called me back. Then I got told I would have to pay for the tow to get it to their dealership and they would “TRY” to fix it!!!! I was also promised a second key which I told my salesperson we were on the way he let management know. They told him to tell us the guy would come out to us and gave us a number to call! We were already halfway there so I really feel like they are trying to avoid us at this point. NOW MY CAR ISN’T PAID OFF AND I ESIGNED THIS DEAL SO IT FUNDED RIGHT AWAY! TERRIBLE EXPERIENCE WITH USED CAR MANAGER DERRICK CAMP!!

I bought my new Chevy Colorado in January for $40,000 and today my truck is worth $26,000 and I've had so many problems with it it's unreal I've never go back this place nobody writes down nothing I thought this truck was going to be the last thing I need for me and my wife to retire with and it's been nothing but a headache I got more mileage going back and forth to dealership

I bought a Chevy 22 Colorado truck I purchased rain guards and bug shield they were both put on poorly had to come back and get the bug guard fixed cuz it was crooked and the rain guards they said they shouldn't be in the business of putting these on the two in the back have since blown off the strip above the driver's cab was peeling back from day one but nobody at the store could see the problem now we have water in the cab of the truck I hate keep coming back over there cuz they can't find anything wrong