Phelps Chevrolet in Greenville including address, phone, dealer reviews, directions, a map, inventory and more

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3325 S Memorial Dr
Greenville, NC 27836

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Sales: 252-931-8654

Used Cars: 252-558-1521

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Phelps Chevrolet

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

29 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Car Service

Reviewed by Abby C Tarkington from Greenville, NCMarch 20, 2019

Very Happy with the service, Me and my spouse have bought our vehicles only from this dealer in the past 6 years

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Beware of this dealer

Reviewed by John from Raleigh, NCJuly 20, 2018

Drove 70+ miles with my family to buy a minivan from this dealer. Could not initially agree on a price after 1 hour so we were walking out when Waverly stopped us. The difference in agreement was $749.00. He wanted to know why I was not flexible on my price and I stated that I would not finance more than a fixed amount. After speaking for a few more minutes, he told the salesman to go ahead and sell the van. 1 1/2 hours later the finance manager tells me the monthly payment and I inquired as to the figure I had agreed to verbally with Waverly ... turns out it was $249 higher than we had agreed. 2 1/2 hours later with a 6, 5 and 2 year old I had to now decide if $249 was worth wasting that amount of time. I decided that the amount of time we had already spent would be a waste for $249. However, this process showed the lack of integrity of Phelps and we will never do business together again. - FYI, the vehicle turned out to be missing several key parts that an initial walk through would not detect ... including a spare tire.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

New car purchase

Reviewed by Joyce Bundy Carraway from Greenville, NCApril 12, 2018

I ordered a new 2018 Traverse and it was lost in transit. Mike Phelps did not know what had happen and then found out it had been damaged after days of tracing it down. Thomas Clayton was the salesman and was great to work with. He did an outstanding job to make the deal go smoothly. I feel Chevrolet should have offered something for having to wait days to find out the new Traverse had been damaged. It was luck that Mike Phelps found another one since the Cajun Red was hard to find and that is why I had to order one and wait weeks only to find out it had been damaged in transit and not knowing if I would be able to get one before months later. That was the only disappointing part of the transaction. .

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Joyce - Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, West Phelps, Sales Manager, (252) 558-1742

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Phelps Chevrolet

For us "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership!

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