3100 N Main St
Fuquay Varina, NC 27526

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Sales: 919-346-6312

Used Cars: 919-346-6312

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of John Hiester Chevrolet

Overall Rating:

4.3 (out of 5)

91% recommend this dealer

789 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Here we go again?

Reviewed by Mike Wyant from Holly Springs, NCSeptember 15, 2025

Here we go again?expecting things to go smoothly and properly, but no, the incompetence continues. I?ll spare you from hearing how badly my experience here was 5 years ago?.i will tell you that you have improved since then, hence the 2 stars. At least this time you fixed the car (kinda) and it only took 2 days. When I picked up my car after the repair was completed, my wife who was driving in front of me called me to tell me my headlight was out. I almost turned around and brought the car back but thought about it and realized that would be inconvenient, having to leave my car again. Also knowing how poor my experience was last time, I figured I would pop the hood and look for myself. Sure enough, I found the passenger headlight wasn?t plugged in. I plugged it in and all is fine. Clearly it was unplugged during the fan replacement and was neglected to be plugged back in. Nice attention to detail guys. What else did you not tighten or not put back together properly? Who knows?it?s a mystery I suppose. Should you trust your car to be serviced or repaired properly here? I doubt it?.based on my experiences, not a chance. Do better Hiester?

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us, Mike. We appreciate your feedback and are glad to hear that our service has improved since your previous visit, despite the issues you've highlighted this time. We strive for attention to detail in all our repairs at John Hiester Chevrolet of Fuquay Varina, and it's concerning to hear about the headlight situation. Your experience is invaluable to us, and we encourage you to reach out to our team to discuss this further. We want to ensure that your vehicle receives the quality service it deserves. Thank you for giving us the opportunity to improve. We hope to earn your trust in the future. The John Hiester Chevrolet Team

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Excellent services by all employees from service to

Reviewed by DENNIS SMITH from Fuquay Varina, NCSeptember 12, 2025

Excellent services by all employees from service to sells. Would highly recommend this dealership to family and friends. I would also continue visiting this dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your wonderful review, Dennis! We're thrilled to hear that you had an excellent experience with our team at John Hiester Chevrolet of Fuquay Varina. Your recommendation means a lot to us, and we look forward to welcoming you back for your future visits. Feel free to share your experience with others! The John Hiester Chevrolet Team

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Great job!

Reviewed by EasyESeptember 03, 2025

Great job!! I was going to wait for service on my truck, and they offered me a shuttle service for free. I did not even know they had this service available, they dropped me off and picked me up! Was great for me because I work remotely at home, so I was able to get back to work quickly. Next time I plan to utilize their valet service! John Heister is a great dealership to purchase a vehicle from. They care about customer service, and it shows. This is a benefit for customer that purchased their vehicle from Heister.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About John Hiester Chevrolet

We at Hiester Automotive Group will provide quality products and honest unparalleled service to all who enter our doors. We strive to make a difference in all our associates lives by training educating and motivating them to grow professionally in a team environment. At the Hiester Automotive Group it is our desire that the relationship we form with our customers will last a lifetime. We will strive to be good stewards in the communities in which we operate through our support of local activities and civic groups. Hiester Automotive Group's goal as a successful business is to be honest and fair to our customers and associates.

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