3100 N Main St
Fuquay Varina, NC 27526

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Sales: 919-346-6312

Used Cars: 919-346-6312

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of John Hiester Chevrolet

Overall Rating:

4.3 (out of 5)

91% recommend this dealer

794 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It was so easy to search for the vehicle I wanted and

Reviewed by jms257327January 14, 2026

It was so easy to search for the vehicle I wanted and when I inquired about its availability I was contacted by the Lillington site. I was immediately called, texted and emailed. But they could not tell me if it was still available. When I inquired about financing, Shane S. from Fuquay emailed me and was able to confirm that vehicle was available and in Fuquay. I made an appointment for a test drive. On the day of my appointment, we walked in and Michael T. immediately assisted us, brought the vehicle up and went on the test drive. He answered all our questions about it and set me up with the OnStar and the my chevy app. We will be back in about 2 years for a truck for my husband.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

We had came in for a used Chevy traverse.

Reviewed by Karen from Raileigh NCJanuary 10, 2026

We had came in for a used Chevy traverse. Our salesman was Leo and he truly pushed us away from buying it. He was awkward and not very knowledgeable on the car AT ALL! Dealership was great but they need to teach the salesman the cars because he truly didn't know what he was doing!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us, Karen. We appreciate your feedback regarding your visit to John Hiester Chevrolet and the concerns you had with our salesman. It’s important to us that our team is knowledgeable and helpful, especially when it comes to vehicles like the Chevy Traverse. If you have further concerns or would like to discuss this matter, please feel free to reach out to us directly. We value your input and hope to serve you better next time. The John Hiester Chevrolet Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Okay to a certain point but trouble shooting

Reviewed by darrell.hicks1955January 05, 2026

Okay to a certain point but trouble shooting noóooooooooo. Took my 2013 camaro 2ss in for no crank no start needed a new ECU . So they put a new ECU ,it crank up and ran on 4 cylinders they didn't no what to do, so they called RPM motor sport's and they told them it needed a delete in the ECM . I took the ECM to RPM and they did the delete ,took back to dealer put on car it cranked and it cranked on all 8 cylinders $1700.00 and some more .$169.00 at rpm. Drove car home and YES NO CRANK. Had car towed to RPM and my car would crank when cold not when hot forgot that part of story . They traced it down to Main ignition relay KR50 not getting a signal. Traced it back to BCM and was not fully plugged in ,not making good contacts.Problem fixed ,Why couldn't the mechs at dealer fix for $ 424.00 instead of 1700.00 . I think there should be a parcel refund . There was nothing wrong with my old ECU . ECU Stands for engine control unit .Have a good New Year. Darrell Hicks . Highly recommend RPM MOTOR SPORTS ,THANKS FOR YOUR QUALITY OF WORKMANSHIP AND knowledge.!!!!!!!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About John Hiester Chevrolet

We at Hiester Automotive Group will provide quality products and honest unparalleled service to all who enter our doors. We strive to make a difference in all our associates lives by training educating and motivating them to grow professionally in a team environment. At the Hiester Automotive Group it is our desire that the relationship we form with our customers will last a lifetime. We will strive to be good stewards in the communities in which we operate through our support of local activities and civic groups. Hiester Automotive Group's goal as a successful business is to be honest and fair to our customers and associates.

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