1913 US-20
Waterloo, NY 13165

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Sales: 315-670-4498

Used Cars: 315-670-4498

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Bill Cram Chevrolet

Overall Rating:

4.5 (out of 5)

86% recommend this dealer

118 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tim Ritter and everyone working with us worked hard to

Reviewed by Vivian Fisher from Seneca Falls, NYNovember 03, 2025

Tim Ritter and everyone working with us worked hard to get us in a new Equinox for less interest than we were paying on our 2021 Equinox. They all had smiles and very courteous.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

I was looking for a VW Tiguan, and stopped at Bill Cram

Reviewed by Derek from Rochester, NYMarch 25, 2025

I was looking for a VW Tiguan, and stopped at Bill Cram within a couple days of a Tiguan (SEL R-line Black) being listed. Matt was friendly, helpful, easy going, transparent from start to finish, and low pressure. He's a super low pressure salesman. My car was marked below market value (from my own research I knew this), and they found me a good deal on financing as well. Unprompted, when my registration came through a couple weeks later, they included a refund on the cost. Not a ton of money, but a voluntary gesture. Matt told me they stay in business based on word of mouth and repeated customers. I believe it, and I'd certainly talk to Matt again when I need a car in the future. Thank you! I love it.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

I recently purchased a 2017 Equinox at Bill Cram's in

Reviewed by Carol Harry from Lyons, New YorkSeptember 18, 2024

I recently purchased a 2017 Equinox at Bill Cram's in Seneca Falls. Thank you Tim for pointing me in the right direction. The Equinox is a joy to drive, and comfort is great. Thank you Zack for all your help in the process. You were great. Teamwork is amazing. I have been doing business for about 10 years. Never disappointed. Thank you so much. You are the best!!!! I highly recommend!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

About Bill Cram Chevrolet

Bill Cram Chevrolet has been family owned and operated for over 50 years. We are here to meet all your sales service and parts needs.

Our friendly sales staff specializes in a customer focused no pressure environment. Our state-of-the-art service department and factory certified technicians are here for you at every step of your vehicle's life. The parts department brings expertise in obtaining any part your vehicle requires.

Give us a call today at 888-348-0063.

We are consistently recognized as Mark of Excellence Award winner. Stop by to see why our customers agree Bill Cram Chevrolet is the best of the best in the Finger Lakes Region.

Ready to buy? Get a price quote before visiting the dealership.

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