7200 Pittsford Victor Rd
Victor, NY 14564
Sales: 585-433-0693
Used Cars: 585-433-0866
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:30pm |
| Tue | 8:30am – 8:30pm |
| Wed | 8:30am – 8:30pm |
| Thu | 8:30am – 8:30pm |
| Fri | 8:30am – 5:30pm |
| Sat | 8:30am – 5:30pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 7:00pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 5:30pm |
| Sat | 7:30am – 4:00pm |
See all dealerships near Victor, NY that carry Chevrolet
Overall Rating:
4.1 (out of 5)
95% recommend this dealer
474 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
First visit to this dealership Just put a new service
First visit to this dealership Just put a new service truck into operation. Minor confusion on programming a new key. Service advisor Charlotte Hines very helpful and turned a negative first impression into a positive one. Looking forward to long term relationship with Victor Chevrolet.
Dealer Response
Thank you, Tom, for sharing your experience with us! We're glad to hear that Charlotte was able to assist you in resolving the confusion with your new service truck's key programming. We appreciate your feedback and are excited about building a long-term relationship with you at Victor Chevrolet. If you need anything in the future, please don’t hesitate to reach out! Sincerely, The Victor Chevrolet Team
Maximum rating = 5
Would give negative rating for customer service if I
Would give negative rating for customer service if I could. No concern for customer needs, poor attention to detail and blatant lying. Was told our car would be taken care of within week when we had it towed for maintenance issue. The next day was informed they couldn't even look at our car for two more weeks and have no loaners available. Spoke with two "leaders" - neither of which cared to actual help find a workable solution and told me that my experience "did not matter". Looking at other reviews on the service provided, will eagerly pay out of pocket to have car serviced elsewhere. Should have done more research in advance but think we dodged a bullet getting our car out of here ASAP.
Dealer Response
Thank you for your feedback. We appreciate you sharing your experience and we understand that it has been frustrating for you regarding the service on your vehicle. At Victor Chevrolet, we strive to provide excellent customer service and ensure that every customer feels valued. We encourage you to reach out to us directly so we can discuss your concerns in more detail and work towards a resolution. Your input is important to us and helps us improve our services. Thank you again for bringing this to our attention. Sincerely, The Victor Chevrolet Team
Maximum rating = 5
Very knowledgeable and nice.
Very knowledgeable and nice. He new what he was talking about and when we couldn't get app on phone he handled that as well
Dealer Response
We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Victor Chevrolet Team
Maximum rating = 5
Welcome to Victor Chevrolet! We are located just a few short miles past East of Eastview Mall. We work hard from sales to service to be your only Chevrolet dealership of choice. Victor Chevrolet serves Rochester Buffalo Canandaigua and surround communities. Take the short drive and see why it's got to be Victor Chevrolet!
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