3850 West Henrietta Road
Rochester, NY 14623

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Sales: 585-404-4674

Used Cars: 585-404-4518

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of West Herr Chevrolet of Rochester

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

224 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very professional service, Mike was great.

Reviewed by Pabarefoot21December 06, 2025

Very professional service, Mike was great. We did not purchase our 2024 Traverse High Country vehicle from them but was in need of warranty work. It was a holiday week and Mike did his best to get the parts needed for the repair so we could travel, Will be a return customer, and will probably even purchase from them next time around. Thank you, your efforts were very much appreciated!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service I needed was done on time and at a reasonable

Reviewed by Customer from Buffalo December 03, 2025

The service I needed was done on time and at a reasonable price. The service reps were friendly and professional.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Mayda, and the team at West Herr worked very hard to find

Reviewed by LSmith from Henrietta NYNovember 30, 2025

Mayda, and the team at West Herr worked very hard to find me a great car at a great price. I highly recommend them!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About West Herr Chevrolet of Rochester

The team at West Herr Chevrolet of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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