Paul Brown Chevrolet in Olean including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

2830 NY-16
Olean, NY 14760

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Sales: 716-376-0451

Used Cars: 716-376-0670

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 3:00pm

Reviews of Paul Brown Chevrolet

Overall Rating:

4.2 (out of 5)

83% recommend this dealer

29 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Jim H

Reviewed by Jim H from Salamanca NYDecember 03, 2021

Eric Nelson is awesome. This is the third truck I’ve bought from him at and it’s like dealing with my best friend. Always has a smile and makes sure you’re happy before leaving.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

I did not do this dont know where you got this...

Reviewed by hawkeye432November 07, 2021

I did not do this dont know where you got this information but i have not been there

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Poor service

Reviewed by Bruce from Cuba , NYAugust 30, 2021

I would like to know how they can cell a used car and not be able to service it. I had to Jamestown NY from olean to get a key fob programed. Now my check engine light is on and they don't know if they can fix it. Maybe another trip to Jamestown. The oswner of the dealerships has signs posted saying that if you are not happy to call him. He dose not return your calls. Not very pleased with the runaround I keep getting.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

About Paul Brown Chevrolet

Paul Brown Chevrolet is your trusted Chevrolet dealership in Olean and the reason why our loyal customers keep coming back.

I grew up in the car business but I never thought I would be a car dealer myself. My dad worked as many as 70 hours a week and while we ate dinner played baseball games went to the movies my Dad was usually at work. As we grew up my father never once encouraged us to be car dealers. He wanted us to see new places work in another industry and mostly to go to college. I did my best to fulfill my Dad's wishes but never figured out why my Dad wasn't eager for his children to join his business.
-Terry Brairton

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