Potamkin GM in New York including address, phone, dealer reviews, directions, a map, inventory and more

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706 11th Ave
New York, NY 10019

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Potamkin GM

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

104 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

DISGUSTING SERVICE

Reviewed by Mattie from NY,NYNovember 24, 2020

RUDE DISGUSTING SERVICE AND MANAGERS. NO RESPONSE AND YOU HAVE TO KEEP CALLING TO FIND OUT ABOUT YOUR CAR. NO CUSTOMER SERVICE SKILLS AND ARE MONEY HUNGRY.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Service

Reviewed by YomayraR from New York,NYJanuary 01, 2020

Great Service all the time. Long time customer, I am confident with the service. Peace of mind, excellent team. My SUV is in good hands!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Potamkin Chevrolet Buick GMC and we hope to see you again.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.3 (out of 5)

Poor Sales Team, Solid Service Department

Reviewed by MRMLNYC from New York, NYDecember 09, 2019

3 years following the renovation of this Manhattan location, there has been extensive turn-over of the management and sales team, with little regard or appreciation to repeat clients. The customer care is extremely poor, and waiting rooms during service also poor, from the quality intended when the 2016 renovation took place. The only plus is the actual service department does solid work, and garage operators, many who have been there for years, do a very professional job, polite and cordial.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (212) 203-0222 to discuss your concerns, as your satisfaction is of utmost importance to us. - Michael Jamal- Service and Parts Director

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 4

Maximum rating = 5

About Potamkin GM

Come to our GRAND RE-OPENING SALES EVENT - Visit our beautiful new showroom and get beautiful new deals!

FREE PARKING FREE TOLLS! Located in NYC Potamkin GM has been proud to serve the New York metro area for over 40 years. Our new larger showroom state-of-the-art service area and many other features will enhance your comfort and experience. Whether you need to purchase finance or service a New or Pre-Owned Cadillac Chevrolet Buick or GMC Potamkin is the best place to come. We look forward to welcoming you to the Potamkin family!

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