Hartway Motors Chevrolet in Medina including address, phone, dealer reviews, directions, a map, inventory and more

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320 N Main St
Medina, NY 14103

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Sales: 585-318-3095

Used Cars: 585-318-3099

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Hartway Motors Chevrolet

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

162 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.3 (out of 5)

Service

Reviewed by Mike from Rushville NYNovember 20, 2020

I purchased a vehicle from this dealer and have been very happy with it. Charlie was really great helping me out, not pressuring me and going above and beyond to answer any questions I had. I wound up purchasing a ziebart package and after a few days decided to call the finance department and ask if It was possible to cancel it because I decided I really didn’t need it. I was told they would have to look into it and call me back. It’s been a week and I have not heard back at all and I have called back after 2-3 days just to see if there was an update and they were never available to talk. I always had to leave my name and number and they would have her call me back which she never did. It’s sad that 1 person can ruin this experience and can’t even pick up the phone and at least call a customer back. Like I said the sales team and everyone else was great. If this is how they treat customers that just purchased a vehicle or brought them some kind of business it is very disrespectful! I wish the finance department would treat there customers as good as the rest of the dealership does

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

4.8 (out of 5)

Melissa was very helpful. However I chose to buy a new...

Reviewed by dakoenigNovember 13, 2020

Melissa was very helpful. However I chose to buy a new Mini instead of the used one I was considering. I don’t have any other comments.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Many thanks to Hartway Motors and the amazing staf

Reviewed by Bbam from Rochester, NYJanuary 24, 2020

Thank you to Hartway motors for helping me find my new car! The staff were excellent to work with! I personally worked with Lionel and Shannon and they made the car buying experience fun. I appreciated there hard work and dedication that went into making this experience as stress free as possible.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for purchasing from Hartway Motors Chevrolet! We appreciate the time you took to visit our dealership and leave us such a nice review. It is definitely our goal to stand apart and offer a unique and positive experience. Lisa Hartway Enderby Dealer Principal

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Hartway Motors Chevrolet

Hartway Motors is a small town Chevrolet dealership located in the heart of downtown Medina NY. We have served generations of customers who appreciate our straightforward and genuine way of doing business. We have a great selection of new & used inventory and outstanding vehicle service all within a comfortable setting. If the big dealership hustle and bustle isn't your thing find your way to Hartway.

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