255 E Orvis St
Massena, NY 13662
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Massena, NY that carry Chevrolet
Showing the most recent reviews from Cars.com and DealerRater.
A while back I took my 2012 Chevy Silverado 1500 in for
A while back I took my 2012 Chevy Silverado 1500 in for an inspection. I was told it would not pass because the frame was cracked. I said then I'll take it in and have the frame welded. They looked at me and said. You can't do that it would be on record. Instead of getting a second opinion I took them for their word. They showed me 2 trucks the first one was $800. a Month. Just like the one I had but this one was white. The second one was a over $400.00 so I took this deal but they only gave $2000.00 trade in value. Then they put it on a flat bed it was shipped out. I still have my ven # on my old truck and ran it on the internet a week later. Only to find out they lied to make a sale. The truck was back up for sale for $36,000. So I guess the frame wasn't cracked. I was told by Frenchie himself that there was nothing wrong with the truck. What a joke. Frenchie's did not back their end on getting this pre-owned truck up to standards to pass. They had a temp inspection tag on windshield. Since I have had the truck. I have put in well over $2000. Of repairs. New windshield because it was cracked, new muffler system complete because it had a flex pipe in it. And the A/C compressor was rusted off the mount and just hanging there. Little over $1300.00 later now the A/C works completely. No thanks for Frenchie Reps not going good on replacing any item I a 9.5 year Veteran Disabled of the United States Army. Thanks to another garage NOT Frenchie's who made promises and did good by them and made a Veteran smile.
Maximum rating = 5
Service
I was in for an oil change and asked them to rotate the tires but when I went to pay there wasn?t anything on the bill about tire rotation so I?m guessing they forgot
Maximum rating = 5
New Suburban
Great service. Friendly staff. All my questions were answered and love my new vehicle.
Maximum rating = 5
At Frenchie's Ford in Massena your satisfaction is our primary concern when providing sales and service. With a knowledgeable friendly award winning sales team growing new and used vehicle inventory as well as everyday low prices. This dealership is the only place that you will need when shopping for a new vehicle or used vehicle of any make. The staff is dedicated to exceeding the expectations of each individual that walks through the our door. The sales staff is proud to serve the communities of upstate NY and would like to have the opportunity to earn your business.
Find out what your used car is worth with our appraisal tool.