Ellis Chevrolet GMC Buick in Malone including address, phone, dealer reviews, directions, a map, inventory and more

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551 E Main St
Malone, NY 12953

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Sales: 888-462-7741

Used Cars: 877-591-3195

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 4:30pm
Tue 8:00am – 4:30pm
Wed 8:00am – 4:30pm
Thu 8:00am – 4:30pm
Fri 8:00am – 4:30pm
Sat 9:00am – 12:00pm

Reviews of Ellis Chevrolet GMC Buick

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

46 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

greats service department , checking in, and checking...

Reviewed by chungabOctober 20, 2021

greats service department , checking in, and checking out. great people, very friendly and pleasant to talk to.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The whole staff was very helpful when I was there and...

Reviewed by Tarpud1951October 07, 2021

The whole staff was very helpful when I was there and they were all very friendly

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

BEWARE OF ELLIS 170 POINT INSPECTION. Check everything...

Reviewed by CedarSeptember 24, 2021

BEWARE OF ELLIS 170 POINT INSPECTION. Check everything yourself before leaving the lot. I am on my third vehicle and was happy until I bought a used truck for almost 50K, plus buying the 3 year extended warranty. We noticed when we got in the truck to go home, that the tire warning light was on, that the tire pressure was too low. When we brought it back to be fixed, they said they did not reset the computer after rotating the tires. They also said that there was a crack in the rim. The clerk accused my husband of hitting a pothole and causing the crack and became very nasty, when he said we had not caused the crack, saying they have a 170 point inspection and couldn’t have missed it. (Although they admit missed resetting the light). I have a picture I took of the truck on the day we bought it - the crack shows in my original picture. After many phone calls, they say it must be fixed or could damage the tire, but also that it not a defect so the warranty won’t cover it... Then they said that they are willing to put on a new rim - after letting let us buy it at cost (for $569). In addition, I was upset enough that when I asked if it had a truck bed liner, I was told yes, and I could see it, but I didn't put down the tailgate, so I didn't discover that the tailgate was not sprayed. I had to bring it back and pay to have the tail gate sprayed. I am so disappointed in Ellis. My salesman was great, but the fact that Ellis won't cover a rim that was cracked when I bought the vehicle is just terrible. I will still be pursuing further action.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Ellis Chevrolet GMC Buick

- 2nd generation family owned since 1984- GM Certified service- GM ASE Certified technicians- Fully equipped service department- State of the art alignment and tire center- Full service body shop we fix ALL brands- Multiple dealership mark of excellence winner- Mark of excellence certified sales staff-Low pressure sales and service environment- Brand new facility- Large selection of new and used cars trucks and SUVS- Full service parts and accessory department.- Free Shuttle service - Free car wash with service upon request - Comfortable and spacious waiting area with children's area- Complimentary Multi point inspection with service

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