Van Bortel Chevrolet in Macedon including address, phone, dealer reviews, directions, a map, inventory and more

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1338 Pittsford-Palmyra Rd
Macedon, NY 14502

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Sales: 315-538-5050

Used Cars: 315-538-5038

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Van Bortel Chevrolet

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

243 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.2 (out of 5)

The sales department is awesome. I bought a 2021...

Reviewed by StonejaJuly 07, 2021

The sales department is awesome. I bought a 2021 Silverado trail boss. Had it six months and it developed a lifter issue. It's been sitting there for one month and two weeks untouched. I had to go in and physically see the manager because she didn't return my calls. Now when I email her She is telling me your truck will be worked on next. Its still sitting in the parking lot 7/7/21. Oh and promised they would pay the payment because it's been there over a month. No payment made as of yet. My next vehicle will not be from there.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service 2

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

They (the Financial Manager) sent me the vehicle details...

Reviewed by spireskeFebruary 04, 2021

They (the Financial Manager) sent me the vehicle details I asked for, however the photos provided were amateurish.....not those of a knowledgeable car guy!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.6 (out of 5)

Mice infestation in Corvette

Reviewed by RileySeptember 16, 2019

Had to cancel a wattanty service appointment over mice infestation behind dashboard that came with car. Was told by answering service i would get call back never recieved one. Call was made during business hours and i was answered by a not so nice answering service employee? Still waiting would like to talk to owner. They are well aware of situation. And pictures of the mess were sent to them.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Van Bortel Chevrolet

Welcome to Van Bortel Chevrolet! Located in Macedon NY Van Bortel Chevrolet is pleased to be the area's newest Chevy dealership. Our one-price selling is sure to create an enjoyable experience in searching for a new vehicle!

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