Sharon Chevrolet in Liverpool including address, phone, dealer reviews, directions, a map, inventory and more

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3687 NY-31
Liverpool, NY 13090

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Sales: 888-301-8345

Used Cars: 888-301-7235

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 3:00pm

Reviews of Sharon Chevrolet

Overall Rating:

3.9 (out of 5)

76% recommend this dealer

55 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Zero stars all day long! The absolute most untrustworthy...

Reviewed by Wiseconsumer October 18, 2021

Zero stars all day long! The absolute most untrustworthy business you will ever find IMHO! My suspicions as to what this dealer was up to were verified for me by another local dealer’s research on my behalf. After researching he commented how actions like they were attempting to pull on me is what gives all dealers a bad name. Be wise, you have many other dealer options within a few miles.Baldwinsville, East Syracuse NY, Central Square, Cicero, Oswego, do not be foolish enough to even walk in the door of this dealer. A word to the wise DO NOT BUY A VEHICLE HERE!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. The Sharon Chevrolet Team

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was very pleased with the excellent service that I...

Reviewed by DC4April 14, 2021

I was very pleased with the excellent service that I received on April 14. I had called the day before and made arrangements to drop the car off in the morning and then pick it up later that day but the Service Advisor Dave asked if I would rather wait for the oil change and that was way more convenient than getting a ride home and back to the Dealership. Also, the oil change was about $70 less than I expected because of them checking on the type of oil that the car required! I didn’t purchase my car there but I would in the future. Thanks, DC

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Sharon Chevrolet Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.3 (out of 5)

Warranty Repair

Reviewed by Sean Grant from Clay, nyApril 05, 2021

Rear LED tail light rapidly clicking, indicator reads Service. But because it wasn't doing it in front of them... nothing was done. 2yr old $70k truck. Didn't remove it or check continuity, fuses...nothing but "we have to see it happening" I drove home and it happened like clockwork. xxxx poor Service and diagnosis. Not recommended.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. The Sharon Chevrolet Team

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Sharon Chevrolet

Conveniently located on State Route 31
Liverpool NY north of Syracuse minutes from the Great Northern Mall Sharon Chevrolet is celebrating its 34th year in business!

Sharon Chevrolet carries the complete line of new Chevrolet cars trucks vans and SUV's. Along with the extensive line of new vehicles Sharon Chevrolet has an extensive line of used vehicles which you can shop online.

Our Service Department has convenient hours ASE certified technicians and a shuttle service to home or work for your convenience.

Sharon Chevrolet is a member of the Fox family of dealerships with a staff of long-time employees headed by Sharon Fox.

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