5025 Southwestern Blvd
Hamburg, NY 14075

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 7:30pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of West Herr Chevrolet of Hamburg

Overall Rating:

4.7 (out of 5)

98% recommend this dealer

291 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Paulette’ was amazing and went above and beyond to help

Reviewed by Murph 939$January 14, 2026

Paulette’ was amazing and went above and beyond to help us find a car . She was patient and. Funny and made it a good experience

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

If it wasn’t for my salesman I wud of kept my old truck.

Reviewed by RogofamilyDecember 25, 2025

If it wasn’t for my salesman I wud of kept my old truck. O

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was very happy with my experience at West Herr .

Reviewed by manchesterkay47December 24, 2025

I was very happy with my experience at West Herr . Trevor was very patient and understanding. He explained things and went over everything so I would be comfortable with my new car.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About West Herr Chevrolet of Hamburg

West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

Ready to buy? Get a price quote before visiting the dealership.

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